You can also favorite the feature or tag it as “Not Started”, “Planned”, “In Progress”, “Completed”, or “Not Interested” – so it’s easier to track your plans and progress along the way. Using this will surely elevate your Service Cloud roadmap! 2. Entitlements and Milestones...
Salesforce Foundations is a free offering being made available to everySalesforce Sales CloudandService Cloudcustomer, and it bundles functionality from the company’s Sales, Service,Marketing,CommerceandData Cloudofferings, so as to help them build more connected experiences across departments. In addi...
Salesforce Service Cloud Winter ’12 addresses customer service requirements for B2B and B2C organizations of all sizes across many industries in all geographies; if you’re already a Salesforce Sales Cloud user, Service Cloud could be your best fit. Our in-depth analysis of the offering will h...
The product is offered bySalesforce, a San Francisco-based software company that offers a variety of cloud-based solutions to improve your company’s customer-relationship management programs. This includes marketing outreach efforts, sales initiatives, and customer service and technical support offerings...
More than 200 products and cloud services More than 90 compliance offerings with multilayered security Open-source technology support for improved usability and developer productivity Salesforce Best for CRM Solutions Overall Rating: 4.2/5 Pricing: 3/5 Integrations: 4.5/5 Feature Set: 5/5 Return on...
Take the first step with Service Cloud. Deliver personalised customer service at scale. Bring all of your support needs onto one platform so you can decrease costs while increasing efficiency. Learn more Try for free Before the day of service: Get ready Preparation is key. Make sure you ...
social is your primary or only support channel. However, it doesn't offer any other help desk features, so if you need to provide support in other ways, you'll need another tool. Sprout has integrations available for HubSpot Service Hub, Zendesk, Dynamics 365, and Salesforce Service Cloud...
Current PaaS offerings focus mainly on individual developers, but analysts expect enterprise-class offerings to emerge Platform-as-a-service (PaaS) cloud computing, in which full-fledged application development and deployment capabilities are provided rather than just raw iron and compute cycles such ...
Salesforce Service Cloud As part of the Salesforce ecosystem, Service Cloud integrates seamlessly with other offerings for enhanced customer service operations. It supports effective management of customer communications and social media monitoring. In 2024, Salesforce is integrating Meltwater to replace ...
What is PaaS (Platform as a Service)? It's a set of cloud-based services enabling businesses to build apps faster than on-site solutions. Request a demo today.