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Salesforce Service Cloud Keep your customer services up and running 24/7 and improve the experiences of your customers through Salesforce Service Cloud.Techila Global Servicesprovides you with a 360-degree view of your customers, allowing you to provide faster, personalized, and more efficient servic...
Service Cloud includes built-in capabilities for streamlining asset service management and workorder management. By tracking assets in real time, service organizations can provide more proactive service to customers. They can also create preventive maintenance plans to ensure smooth asset operations, less ...
Themessagingofferings available in Service Cloud have now been expanded with new types. These advancements empower teams to engage with customers more effectively across a variety of channels, ensuring a unified, continuous, and responsive customer experience. ...
Salesforce Service Cloud Winter ’12 addresses customer service requirements for B2B and B2C organizations of all sizes across many industries in all geographies; if you’re already a Salesforce Sales Cloud user, Service Cloud could be your best fit. Our in-depth analysis of the offering will ...
Salesforce Service Cloud comes with everything you need in order to accept, work on, and track service desk tickets your customers open with you. It also gives you all the necessary tools to create a knowledge base and allows you to integrate with most telephonic systems. You’ll also get...
Apexon delivers trusted, smart, flexible and sustainable solutions built on Salesforce to transform businesses and help put their customers at the center of everything they do. With Salesforce’s single integrated platform for marketing, sales, service, commerce, and operations we help businesses cr...
SALESFORCE Service Cloud Building Service Excellence The world of customer service is changing.Expectations have escalated -- and today’s customers want faster, more responsive service across every channel. They want service on any device, and they want it now. Configero is an expert consulting ...
之前她是 Salesforce Service Cloud 的CEO,也是 Hearsay Systems 的联合创始人兼前CEO。另外,她还担任星巴克董事会成员。 本期播客节目具体讨论了: Salesforce 进军生成式AI 领域:Shih 表示,Salesforce 正在积极投资Gen AI,这是一种可以生成文本、图像和其他创意内容的 AI 模型。同时,Salesforce致力于将 AI 功能...