包括用于预测服务的人工智能( AI ),你可以借此重新定位你的客服团队;包括AppExchange——一个可以购买或找到免费Salesforce应用程序的市场——你可以从各种应用程序中选择来帮助你的团队和客户。 想要了解Service Cloud的工作原理,您可以观看这个视频: http://play.vidyard.com/Dvzf1aKeWsvi9C14YM22ah 注:本文由Sale...
June 3, 2024 Invest the time to improve your knowledge base and reap the rewards as AI helps your customer service team be more productive. Digital Transformation Future of Work Customer Data Cloud Get the latest articles in your inbox. Subscribe...
Erfahren Sie, wie Sie mit der Service Cloud die Produktivität Ihres Teams steigern und Kundenvorgänge schneller abschließen.
Learn how contact and call center software can deliver proactive, personalized service across all channels including phone, chatbots, and more — at scale.
Learn how Service Cloud can help you boost your team’s productivity and close cases faster with one unified agent console.
Service Cloud (服务云)是一个易于使用的客户服务应用程序,可以为您提供和跟踪出色的服务。无论您的客户是通过电子邮件、电话、社交媒体还是笔记本、移动设备或应用程序的其他渠道与您联系,它都能让您的客户满意,让您的支持团队保持工作有序。您可以马上使用Service Cloud 服务云,只需点击进入,不需要编码。这是它的...
Learn how Service Cloud can help you boost your team’s productivity and close cases faster with one unified agent console.
1. My Service Journey (Beta) This is Beta for now, but it has the potential to be one of my favorite new features. My Service Journey is designed to help businesses optimize their existing Service Cloud implementation. It basically helps you make the most of Service Cloud and maximize its...
Starter Suite.This edition is Service Cloud's simplest CRM suite. It is meant for marketing, sales, service and commerce teams that need access to Service Cloud's case management, customizable reports and knowledge base. It is priced at $25 per user, per month ...
Customer service matters, and it always will. Don’t let five minutes of bad customer service ruin your business. Build and maintain exceptional client relationships with Salesforce Service Cloud. Service with a Smile: How Important Is Customer Service to Your Business? - Salesforce.com ...