Learn how contact and call center software can deliver proactive, personalized service across all channels including phone, chatbots, and more — at scale.
Service Cloud是一款在雲端提供服務的客戶服務軟體。Service Cloud是以SaaS模式為基礎的社交客服應用程式,可讓公司在雲端管理所有客戶資訊和服務對話。
Optimize call volume, speed up call resolution, and bring AI/ML to the contact center with Service Cloud Voice and Amazon Connect
Learn how Service Cloud can help you boost your team’s productivity and close cases faster with one unified agent console.
2024年3月25日讯,虽然 Salesforce 发布的新闻发布室文章标题更长(Salesforce 服务云联络中心的创新技术有助于利用数据和人工智能提供更好的客户体验和创收机会),但上周向业界分析师提供的前期简报却非常关注该公司如何提供 Service Cloud AI-Powered Contact Center。有了这个焦点,你可能会想,Salesforce 最终是否会跃...
How much can you save with Service Cloud? Businesses have saved 27% in support costs with Service Cloud. Try our interactive Contact Center or Field Service value calculator to see how much you can save. Calculate your savings Take a tour of the #1 AI CRM for service. ...
How much can you save with Service Cloud? Businesses have saved 27% in support costs with Service Cloud. Try our interactive Contact Center or Field Service value calculator to see how much you can save. Calculate your savings Take a tour of the #1 AI CRM for service. ...
Start withService Cloudas your foundation, then simply add the product listed below to get started with your Contact Centre solution. Salesforce Contact Centre One simple package to transform your contact centre. $150 user / month USD (billed annually) ...
Kom te weten hoe het integreren van je callcenter en oplossingen voor cloudtelefonie met ingebouwde AI en CRM-data je servicemedewerkers helpen om gepersonaliseerdere spraakondersteuning te bieden.
Find customer service resources to help your teams turn every customer engagement into happiness and returning business.