Service Cloud是一款在雲端提供服務的客戶服務軟體。Service Cloud是以SaaS模式為基礎的社交客服應用程式,可讓公司在雲端管理所有客戶資訊和服務對話。
A customer portal, orself-service portal, is a secure interface on a business’s website or app where customers can resolve issues on their own or get guidance to answer questions. Customers can perform tasks such as checking account balances, updating personal information, scheduling appointments,...
Preços do Service Cloud Starter Professional Enterprise Unlimited Starter O pacote simples de CRM com marketing, vendas e serviços para equipes pequenas $25 USD/usuário/mês** (cobrado anualmente) Solicite Contato Professional Solução completa de atendimento ao cliente para equipes de ...
Connected self-service helps you do it. Read this report from Frost & Sullivan to see how using customer data, integration, and automation can personalize the help center and online portal experience, leading to: More customer satisfaction and brand loyalty Lower rates of frustration and churn...
服务云门户(Service Cloud Portal) 服务云门户是面向成千上万用户的客户门户。购买服务云门户许可证后,你可以将其分配给支持客户门户的联系人,以便大量用户可以登录到客户门户,而不影响其性能。(The Service Cloud portal is the Customer Portal intended for many thousands to millions of users. After you purchas...
Customer service matters, and it always will. Don’t let five minutes of bad customer service ruin your business. Build and maintain exceptional client relationships with Salesforce Service Cloud. Service with a Smile: How Important Is Customer Service to Your Business? - Salesforce.com ...
Our cloud services are designed to help customers comply with privacy laws around the world. Discover more about our commitment to protecting customer data as a processor. Salesforce’s Data Transfer Mechanisms FAQ Learn how Salesforce is responding to the new SCCs in Salesforce's FAQ about tran...
Learn how customer self-service & community management software can help reduce support cases & costs by empowering customers to find answers on their own.
Learn how customer self-service & community management software can help reduce support cases & costs by empowering customers to find answers on their own.
With field service management software, you can modernize your organization to deliver stellar onsite and offsite service. Every day, your field workers and mobile employees interact with customers face to face. Let Field Service from Salesforce intell