Industry Compare your NPS Get started NPS benchmarks by industry Explore and compare NPS benchmarks for 20 industries. Each row shows the high, low, and average NPS in each industry along with the companies in the benchmark. You can also find answers to “What is a good NPS score?” ...
网络释义 1. 净值推荐分数 ...工作效率大大提高,产品的售后解决周期大大缩短。公司净值推荐分数(Net Promoter Scores)也稳步提高。 www2.prnasia.com|基于 1 个网页
Get the Net Promoter Score definition and the Net Promoter Score explained when you read about Net Promoter Score methodology. And get your NPS - FREE.
Knowing average Net Promoter Scores by industry can help organizations understand if an individual NPS is considered good in context. For example, if the typical score in a particular industry averages around a -10, an organization's individual score of -3 wouldn't be as bad by comparison. L...
Generally, anything above zero is good since it indicates that you have more promoters than detractors. Scores above 30 are great, while anything above 70 puts you among the top-ranking customer-centric companies in the world. Average NPSvaries by industry, with department stores and brokerage co...
Aiming for a perfect 100 Net Promoter Score is an admirable goal, but it can be extremely challenging to achieve. Even well-known companies with highly loyal customers rarely reach this level, and good NPS scores can vary by industry. Therefore, when setting an NPS goal for your business, ...
Aiming for a perfect 100 Net Promoter Score is an admirable goal, but it can be extremely challenging to achieve. Even well-known companies with highly loyal customers rarely reach this level, and good NPS scores can vary by industry. Therefore, when setting an NPS goal for your business, ...
About Your Net Promoter ScoreHere is a quick summary of NPS:NPS is determined by a survey that asks one question, answered on a scale of 0 to 10, similar to: “How likely are you to recommend this company to your friends and colleagues?” Scores of 9 and 10 are positive, 7 ...
Written by: Adam BunkerWhat is NPS? (Net Promoter Score definition)NPS stands for Net Promoter Score, which is a common metric used in customer experience programs. An NPS score measures customer loyalty by looking at their likelihood of recommending a given business....
With Net Promoter Score you can: Identify unsatisfied and at-risk customers Segment customers by loyalty Optimize around a single customer metric Benchmark against industry and competitor scores Uncover customer loyalty drivers Monitor improvements in products, services and across the entire customer ...