网络释义 1. 净值推荐分数 ...工作效率大大提高,产品的售后解决周期大大缩短。公司净值推荐分数(Net Promoter Scores)也稳步提高。 www2.prnasia.com|基于 1 个网页
Get NPS scores for 1,000s of companies GET THE REPORT Add Your Score NPS Resources Net Promoter Scores What is NPS? NPS Reports NPS Blog CustomerGauge × Thank You! Your score has been submitted - it will appear shortly. Netflix NPS | Netflix Net Promoter Score 2022 ...
Benchmark Performance Against Competitors: NPS also serves as a competitive benchmark. Companies can compare their NPS against the scores of their competitors or industry averages to gauge where they stand in terms of customer loyalty. This comparison can be pivotal for strategic planning, marketing,...
Generally, anything above zero is good since it indicates that you have more promoters than detractors. Scores above 30 are great, while anything above 70 puts you among the top-ranking customer-centric companies in the world. Average NPSvaries by industry, with department stores and brokerage co...
95% of dissatisfied customers tell others about their experience. Companies with long-term profitable growth have average NPS scores twice as high as typical companies.With Net Promoter Score you can: Identify unsatisfied and at-risk customers Segment customers by loyalty Optimize around a single cust...
Companies with higher Net Promoter Scores show higher growth rates, and companies with lower Net Promoter Scores display lower growth rates. Take for example in this figure below, whichdepicts the NPS scoreof various airline companies and their long-term growth rates: ...
Net Promoter Score Benchmarks by Industries A good NPS often depends on the industry in which a business operates. Different sectors have varying average scores due to the nature of their products, services, and customer expectations. For example: ...
Net Promoter Score Benchmarks by Industries A good NPS often depends on the industry in which a business operates. Different sectors have varying average scores due to the nature of their products, services, and customer expectations. For example: ...
(Net Promoter Score definition)NPS stands for Net Promoter Score, which is a common metric used in customer experience programs. An NPS score measures customer loyalty by looking at their likelihood of recommending a given business.Your NPS score is measured with a single-question survey and ...
Industry Compare your NPS Get started NPS benchmarks by industry Explore and compare NPS benchmarks for 20 industries. Each row shows the high, low, and average NPS in each industry along with the companies in the benchmark. You can also find answers to “What is a good NPS score?” ...