网络释义 1. 净值推荐分数 ...工作效率大大提高,产品的售后解决周期大大缩短。公司净值推荐分数(Net Promoter Scores)也稳步提高。 www2.prnasia.com|基于 1 个网页
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Net Promoter Score, or NPS®, is a customer survey question and analysis approach used by companies, large and small, to measure customer experience and predict customer loyalty. While there are many reasons why NPS is important, it’s main benefit is that a company’s Net Promoter Score...
With Net Promoter Score you can: Identify unsatisfied and at-risk customers Segment customers by loyalty Optimize around a single customer metric Benchmark against industry and competitor scores Uncover customer loyalty drivers Monitor improvements in products, services and across the entire customer ...
With Net Promoter Score you can: Identify unsatisfied and at-risk customers Segment customers by loyalty Optimise around a single customer metric Benchmark against industry and competitor scores Uncover customer loyalty drivers Monitor improvements in products, services and across the entire customer ...
Aiming for a perfect 100 Net Promoter Score is an admirable goal, but it can be extremely challenging to achieve. Even well-known companies with highly loyal customers rarely reach this level, and good NPS scores can vary by industry. Therefore, when setting an NPS goal for your business, ...
Get the Net Promoter Score definition and the Net Promoter Score explained when you read about Net Promoter Score methodology. And get your NPS - FREE.
Aiming for a perfect 100 Net Promoter Score is an admirable goal, but it can be extremely challenging to achieve. Even well-known companies with highly loyal customers rarely reach this level, and good NPS scores can vary by industry. Therefore, when setting an NPS goal for your business, ...
Compare your NPS Get started NPS benchmarks by industry Explore and compare NPS benchmarks for 20 industries. Each row shows the high, low, and average NPS in each industry along with the companies in the benchmark. You can also find answers to “What is a good NPS score?” on our ...
Rallying any organization around the Net Promoter System requires that employees trust and believe that your customer metrics are reliable, valued, and understood by all. Using the Net Promoter Score as the foundation creates a simple, easy-to-understand, common language that is intuitive to almost...