Net Promoter Score 操作 Did you know that your internet browser is out of date? To get the best possible experience using our website we recommend that you upgrade to a newer version of the web browser. Download links for the most popular web browsers are below. ...
Score. They found that for most industries, the Net Promoter Score accounts for 20% to 60% of a company’s organic growth rate. On average, the leader in an industry has a Net Promoter Score more than double of its competitors. (You can find more on Bain’s website:“NPS and growth...
The Net Promoter Score is a simple but powerful tool to measure client satisfaction with one single question. Here we discuss use, application and pitfalls.
What Is Net Promoter Score? From this, you can place your customers on a scale, where anyone who answered between 0-6 is a detractor, 7-8 is passive, and 9-10 are promoters. Net Promoter Score 368 Net Promoter Score Customer Retention Effort Score NPS 368 Join 97,000+ Insiders Sign...
Welche Bedeutung hat der Net Promoter Score? Die Berechnung des Net Promoter Scores (NPS) wurde 2003 von Bain and Company eingeführt und wird mittlerweile weltweit und von zahlreichen Unternehmen zur Messung der Kundenzufriedenheit und Kundenloyalität genutzt. Die Prozesse wurden in den letzten...
Net Promoter Score for your website and SaaS. NPS by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback.
Net Promoter Score Net Promoter Score (NPS) is a KPI used to assess overall customer satisfaction and how likely customers are to recommend a company to a peer or colleague. The score is derived from the response to a single question: “How likely is it that you would recommend our ...
The Tableau Accelerator for NPS—Net Promoter Score—gives you a jumpstart to getting data-driven insights into your Net Promoter Score. Service managers and agents can use this Accelerator to better understand how your customers rate their experiences with your company. NPS stands for Net Promoter...
Net Promoter Score (NPS) is the industry gold standard for measuring customer satisfaction. Here’s a look at what it is and why it matters.
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. Make contact: PeoplePulse, an ELMO solution. Head office: Level 27, 580 George St, Sydney, NSW 2000, Austra...