LOCAL governmentPUBLIC demonstrationsUNEMPLOYED peopleCORRUPTIONThe purpose of this article is to investigate the causes of service delivery protests in South African local government. The study utilized secondary data for the purposes of data collection. Local government in South Africa ...
The South African Government evaluates municipalities on how well Integrated Development Plan in terms of service delivery are met. This study aims to examine whether a positive correlation exists between the service deliveries of district municipalities across six indicators: water provision, sanitation, ...
delivery,localgovernment,servicedeliveryprotests,accountabilityThisarticleexaminesservicedeliveryintheSouthAfricancontextandarguesthatwithouteffectivegovernance,servicedeliverycannotbeimprovedinmunicipalities.However.effectivegovernancealonewillnotendservicedeliveryillsinmunicipalities;butitisarguedthatservicedeliverycannotbe...
JOHANNESBURG, July 10 (Xinhua) -- South Africa's ruling African National Congress (ANC) has concluded its policy conference with recommendations to refine policy in education, health, science and technology and governance to improve performance, said an ANC official on Monday. At a media briefing ...
(2013). Public administration and service delivery reforms: A post-1994 South African case. South African Journal of International Affairs. Vol. 17, n.° 2, p. 189-208.Tshamdu Z, Kariuki S (2010). Public administration and service delivery reforms: A post-1994 South African case. South ...
to fully deliver on its promises of a better life: after three decades of ANC-led government, the country still struggled with economic troubles, including record unemployment rates; insufficient electricity supplies and other service delivery problems; and overall inequality among South African groups....
The aim of this research report is to identify the alternative service delivery models that could deliver effective and efficient services to the South African public in future. The current economic realities, the effects of globalisation, the potential for technological innovation and the public‟s...
In the South African public service, effective communication forms the cornerstone of success andeffective service delivery. It is for this reason that public managers need to increase the effectiveness of their communication. As a public managerwho isem...
The government under Ramaphosa's predecessor Jacob Zuma was marred by a string of corruption scandals and poor public service delivery. A public inquiry is currently under way probing allegations that Zuma organised systematic plunder of government coffers in a scandal known as "state capture". ...
However, analysis of these successes have been limited to national or provincial aggregates, when much of the responsibility for meeting the RDP commitment lies at the local government level. The need for closer investigation is nonetheless clear from continuing protests over poor service delivery. ...