根据Shopee所发出的消息,在Return和Refund案例中,买家和卖家将会获得的Shopee Coins、Shopee Voucher和Shopee Rebate都会有所更动。新条件将从2023年9月19日起生效。 在9月19日前,买家在Return和Refund案例中是不会获得Coins Refund,不过9月19日后将会获得部分的Coins Refund。至于商家之前是可以获得所有的Coins Refund...
nagemail na po yung shopee regarding sa return and refund. pano po pagreturn ng item po? 88/5000 源语言: 菲律宾语 目标语言: 简体中文 结果(简体中文) 1: [复制] shopee 已经通过电子邮件发送关于退货和退款的信息。如何退货? 结果(简体中文) 2:[复制] 有关退货和退款的购物者已通过电子邮件发送...
若买家提出退货退款后2天内卖家没有回复买家的需求,且退货退款的商品价值等于或低于5美金,Shopee当地客服将直接退款给买家。 若买家提出退货退款后2天内卖家没有回复买家的需求,且退货退款的商品价值高于5美金,Shopee深圳跨境客服会尝试联系卖家。若在Shopee深圳跨境客服联系卖家起2天内卖家仍没有答复,将会默认卖家接受...
Close the return request if you plan on providing a refund without requiring the items return or if you decide not to accept a return (for example if the request is outside of the return policy). Select the reason for closing the request and provide comments to the buyer. Once the reques...
Our findings also highlight that the pronounced influence of refund-demand sensitivity reveals that customers are highly responsive to RSC policy, particularly when evaluating substitute products. Shopee's approach to RSC, while showing relative insensitivity to fluctuations in price and shipping fee ...