When NeoNova Network Services moved to NICE CXone, it got the flexible and stable cloud contact center platform it was looking for—and a whole lot more. CXone has been an important driver in NeoNova’s ability to bring its “A game” by helping to improve KPIs, increase customer satisfa...
Servion, a NICE CXone partner, helps enterprises transition to the most comprehensive cloud contact center platform - NICE CXone. With over 25 years of CX expertise, managing hundreds of global clients, and over 1 billion customer interactions every year, Servion caters to every need of organizat...
NICE inContact是国外一家提供云呼叫中心和顾客体验咨询的综合服务商,是领先的云客户体验平台,具有统一的客户分析、全渠道路由、劳动力参与以及自动化和人工智能方法。 关于NICE inContact NICE inContact CXone是领先的云客户体验平台,只有CXone将客户分析、全渠道路由、劳动力敬业度管理以及自动化和人工智能统一起来—...
NICE inContact CXone是一款呼叫中心软件,使用智能全渠道路由、自动化和人工智能为呼叫中心员工提供最佳体验。使用智能数字平台与客户进行沟通和互动,并维护所有员工的绩效图表。它还与流行的CRM软件集成,以简化工作流程。动态RESTful API为呼叫中心提供增强的功能。 起步定价: 免费试用: 公司名称:NICE inContact ...
NICE named the only vendor in 2024 Gartner® Peer Insights™ CCaaS Customers’ Choice Get the report NICE named a global Leader in 2024 IDC MarketScape CCaaS vendor report Get the excerpt Announcing NICE 1CX all-in-one UCaaS. Your entire organization, one click away. ...
NICE inContact CXone 4+ Dimira Ltd. 免费 截屏 iPhone iPad 简介 See CXone in Action! Watch how the FairTrade contact center operated before CXone… Then, look through your phone/tablet to watch their story today – with CXone! 新内容 版本记录 版本1.0.2 This app has been updat...
NICE has integrated its NICE inContact CXone and NICE Engage contact center solutions with Microsoft Teams, empowering real-time recording as well as compatibility with a range of related applications. These latest enhancements to the pre-built CXone for Teams integration include...
With FedRAMP-authorized NICE inContact CXone, government agencies can now migrate contact center operations to the cloud. "Obtaining authorization to operate from FedRAMP is an extremely rigorous process, and we are proud that this achievement means we can now offer one of the mos...
“We evaluated many contact center solutions. CXone was simply the better platform; it checked all our boxes.” Ryan OlsonManager Contact Center Technology and Analytics, Trupanion Related Solutions FedRamp Voice Authentication Compliance Center Security and Reliability Enlighten AI for Fraud ...
NICE inContact announced that Ergon Energy Retail, a subsidiary of Australia-based Energy Queensland Limited, has chosen NICE inContact CXone as its cloud contact centre provider. CXone will help Ergon Energy Retail deliver exceptional customer experiences and increase operational flexibility while suppor...