NICE CXone, the world’s #1 cloud customer experience platform, transforms your call center software – empowering exceptional agent and customer experiences: every channel, every time. Servion, a NICE CXone partner, helps enterprises transition to the most comprehensive cloud contact center platform ...
Selling in the contact center. When your contact center agents are engaged in selling and measured on sales oriented KPIs, NICE Pay for Performance (P4P) is the solution. Create comprehensive compensation formulas based on multiple KPIs, each with a different weight, analyze team performance viewing...
Sometimes its just frustrating when NICE makes changes on the backend that breaks something esle in the platform What problems is the product solving and how is that benefiting you? NICE Cxone make it easy running a contact centre Más información Marcar como útil (0) Comentarios (0)...
While InContact guarantees a 99.99% uptime, that would translate to about 4 hours a year of downtime for us - we sometimes have 4 hours of downtime in a single week. It has gotten a little better since we started complaining more, but we still have at least one impacting event every ...
available to contact centers," said Paul Jarman, CEO of NICE inContact, in a statement. "Security and compliance will always be top concerns for government agencies, but with CXone, they can now deliver a better experience to constituents from their contact centers without worryin...
NICE inContact CXone是一款呼叫中心软件,使用智能全渠道路由、自动化和人工智能为呼叫中心员工提供最佳体验。使用智能数字平台与客户进行沟通和互动,并维护所有员工的绩效图表。它还与流行的CRM软件集成,以简化工作流程。动态RESTful API为呼叫中心提供增强的功能。 起步定价: 免费试用: 公司名称:NICE inContact ...
billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In theCustomer Experience Managementcategory, NICE inContact CXone has a market share of about 0.4%. Other major and competing products in this category ...
[ 编者注:NICE inContact 是国外一家提供云呼叫中心和顾客体验咨询的综合服务商,近期他们发布了年度报告《2019 CX Transformation Benchmark》,调查了企业提供的服务渠道质量,以及消费者对跨渠道实际体验的态度。我们经过编译,分享给大家。] 当今高度竞争的体验经济,要求企业提升自己的参与水平。现在,所有规模的组织都必...
NICE inContact CXoneIOS版下载By Dimira Ltd.出品分类: 娱乐 最后更新: 2025-01-21 发布日期: 2018-05-04 当前版本: 1.0.2 成人评级: 4+ 文件大小: 166.93 MB 开发人员: Dimira Ltd. 系统平台: Mac / iPad / iPhone / 所有苹果系统 兼容性: 需要iOS 10.0 或更新....
NICE inContact CXone 评分及评论 1.4(满分 5 分) 18 个评分Andrea19@"" , 2024/09/06 I wish this was an actual app I would like to take calls on my work phone and I can’t now….. RingCentral is way better tpeezy92 , 2022/07/19 Still not a functioning app. Was hoping...