NICE inContact CXone Agent for SugarCRM consolidates your customer context and contact center controls into a single interface, for more efficient agents and exceptional experiences. With quick and easy access t
NICE Named a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service Guide Just Released: Forrester’s “Budget Planning Guide 2025: Customer Experience” can help you aim for ultimate CX success. Ready to experience the power of one platform? Watch the demo Explore ...
CXone Open Cloud Foundation Like most enterprises today, you need a contact center platform that can scale securely, deploy quickly and help you give your global customers the great experience they deserve with every interaction — all built in the cloud. The NICE inContact CXone Open Cloud Fou...
NICE inContact CXone是一款呼叫中心软件,使用智能全渠道路由、自动化和人工智能为呼叫中心员工提供最佳体验。使用智能数字平台与客户进行沟通和互动,并维护所有员工的绩效图表。它还与流行的CRM软件集成,以简化工作流程。动态RESTful API为呼叫中心提供增强的功能。 起步定价: 免费试用: 公司名称:NICE inContact ...
"By focusing on building in agility through four key pillars (AI, digital engagement, self-service, and agent empowerment) CXone is setting the standard for delivering the latest innovations that build customer relationships that last," said Paul Jarman, NICE InContact's CEO, in ...
available to contact centers," said Paul Jarman, CEO of NICE inContact, in a statement. "Security and compliance will always be top concerns for government agencies, but with CXone, they can now deliver a better experience to constituents from their contact centers without worrying...
CXone Mpower Proactive AI Agent. Redefine expectations with Proactive AI Agent, the only AI agent that can handle full journey orchestration across multiple channels for the lifecycle of the interaction – be it days, weeks, months, or more. ...
SALT LAKE CITY, Sept. 15, 2020 /PRNewswire/ -- NICE inContact CXone Delivers Best-In-Class Contact Center Capabilities to Ergon Energy Retail
ArticleNice inContact Bynull/13 Dec 2024
368 companies use NICE inContact CXone. NICE inContact CXone is most often used by companies with >10000 employees & $>1000M in revenue. Our usage data goes back 4 years and 2 months.