Like most enterprises today, you need a contact center platform that can scale securely, deploy quickly and help you give your global customers the great experience they deserve with every interaction — all built in the cloud. The NICE inContact CXone Open Cloud Foundation is your answer. You...
Horizon Power needed a cloud-based, omnichannel contact center solution that would let its contact center agents respond to customers in their preferred channel regardless of location, while simultaneously continuing to support in-person interactions. Implementing CXone has empowered Horizon Power to expa...
NICE inContact CXone是一款呼叫中心软件,使用智能全渠道路由、自动化和人工智能为呼叫中心员工提供最佳体验。使用智能数字平台与客户进行沟通和互动,并维护所有员工的绩效图表。它还与流行的CRM软件集成,以简化工作流程。动态RESTful API为呼叫中心提供增强的功能。 起步定价: 免费试用: 公司名称:NICE inContact ...
NICE inContact是国外一家提供云呼叫中心和顾客体验咨询的综合服务商,是领先的云客户体验平台,具有统一的客户分析、全渠道路由、劳动力参与以及自动化和人工智能方法。 关于NICE inContact NICE inContact CXone是领先的云客户体验平台,只有CXone将客户分析、全渠道路由、劳动力敬业度管理以及自动化和人工智能统一起来—...
In a world where you can be anything, be NICE Join us at the Largest CX Event of the Year! Registration is open! Interactions 2025: June 16-18, 2025. Aria Hotel, Las Vegas Register now Datasheets Overview Great customer experiences begin with knowledge. CXone Expert knowledge management make...
With FedRAMP-authorized NICE inContact CXone, government agencies can now migrate contact center operations to the cloud. "Obtaining authorization to operate from FedRAMP is an extremely rigorous process, and we are proud that this achievement means we can now offer one of the most...
Just Released: Forrester’s “Budget Planning Guide 2025: Customer Experience” can help you aim for ultimate CX success. Get the guide One AI Platform. The Future of Customer Service Automation is Here. Learn more NICE named the only vendor in 2024 Gartner® Peer Insights™ CCaaS Customers...
billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In theCustomer Experience Managementcategory, NICE inContact CXone has a market share of about 0.4%. Other major and competing products in this category ...
https://cxone.niceincontact.com/auth/authorize?tenantId=<guid> https://cxone-gov.niceincontact.com/auth/authorize?tenantId=<guid> c. 在“登录 URL”文本框中,键入以下 URL 之一: 登录URL https://cxone.niceincontact.com https://cxone-gov.niceincontact.com ...
See CXone in Action! Watch how the FairTrade contact center operated before CXone… Then, look through your phone/tablet to watch their story today – with CXon…