a明天结 Will marry tomorrow [translate] aJobs that require emotional labor or 需要情感劳方或的工作 [translate] 英语翻译 日语翻译 韩语翻译 德语翻译 法语翻译 俄语翻译 阿拉伯语翻译 西班牙语翻译 葡萄牙语翻译 意大利语翻译 荷兰语翻译 瑞典语翻译 希腊语翻译 51La ...
Over the past decade, emotional labor has been a popular research topic among service academics because of the nature of service jobs requiring responding to guests with a smile at all times. Many service work settings have been used by researchers studying emotional labor: retail shops, hotels,...
emotional laborjob satisfactionburnoutMost public service jobs involve emotionally intense work demands. For this reason, the terms emotional intelligence and emotional labor have entered the lexicon of public service. The former refers to the ability to sense and regulate one’s own emotions as well...
These include empathy, emotional labor, charismatic leadership and social identity theory. I propose, however, that the role that emotional contagion plays in these organizational interactions can be more clearly understood by properly delineating the different organizational levels in which these processes...
Family doctors in rural China are the main force for primary health care, but the workforce has not been well stabilized in recent years. Surface acting is an emotional labor strategy with a disparity between inner feelings and emotional displays, provoking negative effects such as emotional exhaust...
“I knew there was something wrong with the equation, and I wanted to be a part of making it right. We had pounds of hard labor workers in my community but a lack of role models who could demonstrate that itwaspossible to enter a variety of industries, and that lit a fire in me,”...
Furthermore, they assess whether customer is only a critical issue for employees in jobs requiring emotional labor, measured with both O*NET job codes and self-reported display rules. With a national random sample of U.S. employees (n = 2446) and a convenience sample of U.S. employees ...
interview didn’t happen in exactly the right way. So we kept trying to remake it and remake it and remake it. We had done a lot of the fact checking, which was the most labor-intensive part, but we still couldn’t make it come to...
Related:This Is The Mind-Set You’ll Need To Thrive In The Future Of Work Why Adaptability Will Soon Matter More Than Ever It’s no secret that technology is changing at an exponential rate, requiring us to learn faster than humans have ever had to before. The behaviors we’ve h...
Jobs requiring emotional labor have three characteristics in common. First, workers come into face-to-face or voice-to-voice contact with customers. Second, workers must show customers emo- tional responses such as appreciation and fear. Third, employers control employees' emotional behavior by ...