2011. Spirituality, religion, and emotional labor in the workplace. Paper presented at the annual meeting of the Academy of Management, San Antonio.Byrne, C.J. , Mortona, D.M. and Dahlinga, J.J. ( 2011 ), “ Spirituality, religion, and emotional labor in the workplace ”, Journal ...
In subject area:Social Sciences Emotional labor is defined as the regulation of expression of emotions in the workplace, often essential for patient care but less systematically emphasized. It involves managing emotions to match the situation, even if not aligned with personal feelings, and is incre...
Emotional Labor | Definition, Types & Examples5:02 6:28 Next Lesson Emotional Intelligence in the Workplace | Elements & Significance Ch 6.Attitudes and Values in the... Ch 7.Perception and Attribution Ch 8.Employee Motivation Ch 9.Individual Decision Making in... ...
For employees who face “workplace PUA,” Xiong recommends leaving the workplace as soon as possible, contacting lawyers or judicial organs for legal assistance, and understanding that their experience was not normal. Under China’s Labor Law, employees can seek damages from employers for shaming ...
The topic of emotions in the workplace is beginning to garner closer attention by researchers and theorists. The study of emotional labor addresses the stress of managing emotions when the work role demands that certain expressions be shown to customers. However, there has been no overarching frame...
理解、反映和重新引导他人情绪的任务通常被称为情绪劳动。 The tasks of absorbing, reflecting, and redirecting the feelings of other people are called emotional labor. 「应用场景」 通过真正的自我照顾来表现出自我同情。为了更好地管理他人,管理自己的感情是有代价的。
RegisterLog in Sign up with one click: Facebook Twitter Google Share on Facebook emotional labour (redirected fromEmotional labor) Encyclopedia Wikipedia emotional labour n (Professions) work that requires good interpersonal skills Collins English Dictionary – Complete and Unabridged, 12th Edition 2014 ...
For employees who face “workplace PUA,” Xiong recommends leaving the workplace as soon as possible, contacting lawyers or judicial organs for legal assistance, and understanding that their experience was not normal. Under China’s Labor Law, employees can seek damages from employers for shaming ...
and mentally healthy and negative emotions are harmful, but few people are as willing to give more work to control their emotions as mental labor and physical labor. In fact, emotions can be controlled through work and effort just like the valve of the faucet can be turned off. The most...
Emotional labor in service roles: The influence of identity Academy of Management Review, 18 (1993), pp. 88-115 10.5465/amr.1993.3997508 Google Scholar Ashforth and Humphrey, 1995 B.E. Ashforth, R.H. Humphrey Emotion in the workplace: A reappraisal Human Relations, 48 (1995), pp. 97-12...