Emotion work occurs when one has to work with people as it is done in the service sector which has now reached 59% of the European workforce (Paoli, 1997). The article starts with a definition of emotional labor or emotion work and related concepts. I will then summarize research on ...
In this article, the state of the art of research on emotion work (emotional labor) is summarized with an emphasis on its effects on well-being. It starts with a definition of what emotional labor or emotion work is. Aspects of emotion work, such as automatic emotion regulation, surface ac...
The meaning of EMOTION is a conscious mental reaction (such as anger or fear) subjectively experienced as strong feeling usually directed toward a specific object and typically accompanied by physiological and behavioral changes in the body. How to use e
Keywords: coworker communication; emotion labor; emotion and work; emotional intelligence; organizational behavior; organizational communication; organizational theory; positive organizational communication; workplace bullyingdoi:10.1002/9781118955567.wbieoc068Sarah E. Riforgiate...
Three emotion-associated constructs, namely, emotion regulation, emotional labor strategies, and burnout were studied within a single framework. In particular, it was hypothesized that English as a foreign language teachers' emotion regulation and emotional labor strategies influence teacher burnout. The ...
4)emotional work情绪工作 1.Since the conception ofemotional work(or emotional labor) has been firstly proposed by the socialist Hochschild(1983),interest in the study of "emotional work" has been stirred up and "emotional work" has gradually become the focus of Organizational Behavior.自社会学家...
the act of hiring a person for work the job for which one is hired : occupation the state of being employed employment in the machine trade the relative number of persons in a labor force who are employed employment is high employ1 of 2verb ...
In doing so, it aims to shape and define emerging debates around these issues within both the academic and practitioner communities.About this journal Editorial board Submitting articles Topics covered include Emotional labour and emotion work Emotional intelligence Emotion and social organisation ...
Research on language teacher agency and language teacher emotions has demonstrated that both are central components of teacher identity and practice. However, few researchers have explored the co-constitutive effects of agency and emotion for language teachers or the role of emotion labor in producing ...
4) emotional work 情绪工作 1. Since the conception of emotional work(or emotional labor) has been firstly proposed by the socialist Hochschild(1983),interest in the study of "emotional work" has been stirred up and "emotional work" has gradually become the focus of Organizational Behavior. ...