traditionally thought of as being low skilled in terms of their technical aspects, may actually constitute a form of highly skilled work since they require their holders to perform 'emotional labour' (the deployment and self-management of which is said to be a complex and high level skill). ...
The findings illustrate that nursing students need to work on their emotions to provide compassionate care. This is consistent with the concept of emotional labour and the paper argues that undertaking emotional labour is essential in promoting compassionate care. 展开 ...
Musicisanespeciallyemotionalartformcovering everytypeofemotion. 18 Asmusicisaway toexpressemotions,manyteenagersmighttryto maketheirown music,whichcancreatehealthy emotionalexpression. 19 Thus,listeningto musiccanteach teenagersalotabouttheirowncultureandother cultures.Theycanlearnmusicaltraditions,musicalinstruments,...
Prosecutors allege victims were given controlled substances during the sometimes days-long events to keep them "obedient and compliant" and Combs subjected them to "physical, emotional, and verbal abuse" to get them to engage. It said Combs and his victims were so exhausted after the sessions ...
“I had intellectually anticipated emotions, disconnection and even death during the pandemic, but the lack of value prescribed to the emotional labour was unexpected. … My ability to separate; the academic, the mother; the wife; the daughter and the friend vanished. Instead I juggled my own...
S2. What is the mistake many visitors are likely to make about the climate in England2025年大学英语考点真题库 [不定项选择题]S2. What is the mistake many visitors are likely to make about the climate in England 本题来源: 2017年辽宁大学英语考试考前冲刺卷 ...
Emotions and emotion management are a prominent feature of organizational life and the concept of emotional labour was coined to describe the effort requir... Mann,Sandi - 《European Journal of Work & Organizational Psychology》 被引量: 298发表: 1999年 BEHAVIOR: Surprising Emotions While he is ou...
Although much qualitative work has been conducted to investigate emotional labour, no attempts have been made to measure the degree to which this emotion work occurs. This omission is partly due to the difficulties in defining the construct and dimensions of emotional labour and this article ...
In the present study a sample of 375 call centre employees from eight different call centres was compared with a sample of noncall centre workers (N=405) in terms of job characteristics, job stressors, and emotional labour (emotion work). The results showed that call centre workers had ...
Purpose ‐ This purpose of this paper is to use the concepts of performance and emotional labour to shed new light on the skills workers use on two workflo... A Clarke,Julian - 《Journal of Organizational Ethnography》 被引量: 2发表: 2014年 Oh, what a performance! The author reflects on...