I recently tried to return a faulty item. The seller says they sent me a return label. But they did not. I have been unable to contact ebay on the matter. Ebay keeps quoting the statements of the seller which is misleading and incorrect. 10-23-2024 09:49 AM Posted in Returns by...
The seller sent the wrong item, or The item arrives broken, damaged, or faulty The seller doesn't fulfill their return policyas stated in the listing As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: You must complete and pay for your purchase on eBay.com us...
How to handle a return request as a seller If a buyer wants to return an item to you, how you can respond will depend on why they're returning it and on your return policy. If it's faulty, damaged, or doesn't match the description, you'll have to accept their return. 4 min art...
this personally seems like a bait switch item but i'm not sure what to do now ,,, I know by fact ebay will take action by may 18 and as we know they will approve return request but i have this feeling buyer is switching the item for and old empty bottle or may be a possibility ...
eBay’s Money Back Guarantee also covers broken, faulty or damaged items that were not sold as such. A common return fraud scenario involves a buyer keeping the original item and then returning a broken version to the seller. Depending on the scam, the buyer may claim that the item was br...
eBay offers aMoney Back Guaranteefor those items that don’t arrive, are faulty or damaged, or don’t match the listing. However, outside of those circumstances, you as the seller can choose whether to offer returns or not. eBay’s search engine favors listings with a return policy above...
eBay Money Back Guarantee covers most transactions on eBay. It means you can get your money back if an item didn’t arrive, is faulty or damaged, or doesn't match the listing. Learn more about eBay Money Back Guarantee. Additional site navigation About eBay Announcements Community Security Cen...
I want to send back this item because I made a mistake. It is not because the item is faulty. The seller is ok to refund the price of the item, but what about the custom fees I paid? Are they going to be refunded by Pitney Bows or Paypal? Thanks Noel Mccormack June 19, 2019...
eBay’s requirements for returnsare fairly simple. You must accept the return if: The item isn’t as described on the listing. The item arrives damaged or is faulty. You say you’ll accept the return in youreBay returnspolicy. In any other situation, it’s up to you. ...
Most eBay sales go smoothly, but if there's a problem with a purchase covered by eBay Money Back Guarantee, buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. You agree to comply with the policy and permit us to make a ...