I know Top Rated Sellers that Offer 30 day returns are allowed to deduct, but why does it say All Sellers are eligible for that protection and have that ability when that is not true? Message 4 of 10 latest repl
Didn’t know you can’t say “NO RETURN” and violates eBay policy. Thanks for the info. So with the return arriving damaged due to not properly sealing the box? I’m responsible for a damaged item returned? You can have a no return policy, but you can't offer a return policy and...
Most eBay sales go smoothly, but if there's a problem with a purchase covered byeBay Money Back Guarantee, buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. You agree to comply with the policy and permit us to make a fina...
If you've sold an item, but can't complete the sale with your buyer for some reason – the item was damaged, or you had fewer items in inventory than you thought, for example – you can cancel the transaction.2 min article Getting Started Listing Your Item Returns & Refunds Fees & In...
No, eBay handles them for you. We take on all the risk of international shipping and even manage return communications with your buyer. All at no cost to you. And you keep the sale. How will international returns be handled? Once your item is received undamaged at the domestic shipping ...
In some circumstances, a buyer may receive an item which is defective, missing parts, or otherwise damaged. It could be that the buyer still wants the item, but they just want a "replacement" item that has all of its parts and is in good working order. If this is the case, and the...
If you haven’t received your item and this situation lasts to the 30th day, please do contact us. A FULL REFUND will be issued to you with NO EXCUSE. We do not want to give you a bad buying experience even when the shipping is out of our control. But if you receive it, we sinc...
No, but you will have to pay for an alternative shipping service, if that is your preference. When you print free FedEx shipping labels through eBay, tracking details are automatically sent to your buyer and your shipment is covered in the event it’s damaged or lost in transit. ...
t want to keep both. The seller has a ‘no returns’ policy, so the buyer commits return fraud (claiming that the item was ‘Significantly Not As Described’) to force a refund. In this scenario, this buyer did not originally set out to defraud the seller but took advantage of eBay’...
It could be that the buyer is claiming that the received item is not as described, or it arrived damaged or with missing parts, but the seller does not believe that to be true and is unwilling to offer a refund or a replacement item. Whatever the case may be, if the buyer and ...