I contacted eBay Customer Service, and while on the phone with them, verified multiple times on how I needed to go about getting the 'Seller Protection' (Ha!) for the damaged returned item. My mistake in trusting them. Was told I needed to first Refund the buyer to close the case, and...
I've got the return but item has physical damage and is clearly not what I sold and shipped to him. The return reason is "Defective or doesn't work". I've not issued any refund yet. What if I escalate to eBay customer service? Who will win the case? Will I get compensation...
I have trouble returning the item, indeed. But I can't deal with the problem that people receiving this damaged gift.You are taking full responsibility. You have to make up to it, "
Every time a customer wants to buy something on eBay, they have an opportunity to buy a charity item and at the checkout, give proceeds to their chosen organization. Everyone benefits in this model: the foundations reach millions of possible donors, people see how easy it is to support a ...
eBay Customer Support has opened a case for you.The seller has until Aug 29, 2014 to respond. Aug 25, 2014 at 8:13 PM The details you provided: The item doesn't match the seller's description.//这里是选择你是没有收到货,还是货不对板。
Shipping label credits when a buyer returns an item, falsely claiming that its listing was not accurately described Refund deductions of up to 50% for used or damaged items returned by the customer eBay will even remove negative or neutral feedback related to the two scenarios outlined above...
Refunds on eBay Australia are a crucial part of e-commerce sales for those who use the platform. Learn how to process them and handle customer expectations.
The item wasn't as described, but the listing clearly said NO RETURNS. AS-IS. What's the right thing to do?I contacted eBay's customer support, and eBay was very clear: if the seller delivered something Significantly Not As Described (SNAD), it was the seller's problem, not mine. I...
I received damaged goods. The seller is so dang RUDE. Their not telling the truth about not receiving photos. The box arrived beat up and smashed. Only four was inside. I can't get through to Ebay's flawed customer service system. I keep getting disconnected. Then when I finally get ...
If eBay customer support rules in favor of the seller’s claim, the seller will not have to perform any further action. The case will be closed, and the buyer will have to appeal the case to have any hopes of the decision getting reversed. If, however, eBay customer support rules in...