As an eBay shopper, you may occasionally need to return an item you bought online—whether it’s because of a product defect, receiving the wrong item, buyer’s remorse, or some other justification for wanting to send the product back to the seller. In this article, you’ll learn the ex...
> 卖家可以在My ebay > Site Preference > Return Preference > Edit 中设置是否接受自动接受和退款规则,如果没有进行设置,那么退货就会按照上面的流程进行。 > 如果卖家设置了RMA,那么 > 系统不会自动发送eBay shipping label; > 卖家有3个工作日可以提供自己的RMA# & 选择对应的退货地址; > 若强制沟通期未提...
The seller is claiming that I sent back a completely different item than what I sent. I sent back the item inside a box, inside another box. I was afraid the expensive item would get damaged in the return. What do I do here? I feel like the seller is trying to screw me over. ...
如果不满足小框的三个条件，那么eBay系统将不会自动接受买家的退货请求；卖家可以在My ebay > Site Preference > Return Preference > Edit 中设置是否接受自动接受和退款规则，如果没有进行设置，那么退货就会按照上面的流程进行。如果卖家设置了RMA，那么系统不会自动发送eBay shipping label；卖家有3个工作日可以提供...
Hello, a seller sent a wrong item from China and I opened a return request. Ebay provided a return address which is in China, however the seller instructed me not to post to that address. They told me they could not give me a return label (they did not do that) and that I should...
考核周期内的交易,如果交易中买家开启退货选择买家原因,该笔交易是不会计入卖家中心不良交易的;如果交易中买家开启退货选择卖家原因(Doesn’t work or defective / Doesn’t match deion or photos / Wrong item sent / Missing parts or pieces / Arrived damaged / Doesn’t seem authentic / Doesn’t fit my...
(3) Wrong item sent (4) Missing parts or pieces (5) Arrived damaged (6) Doesn’t seem authentic 退货开启站点:美国/加拿大/澳洲/英国/德国/意大利/法国/西班牙 2、强制沟通期(seller make it right) 如果问题未解决,强制沟通期限之后可以要求eBay介入。
② 买家开启退货时选择卖家原因,包括 “Arrived damaged”、“Missing parts or pieces”、“Item is defective”、“Received wrong item”、“Doesn't match description or photos” 和“Doesn't fit my vehicle”,不会退还固定成交费 (Per order fee),但其他以上费用会退还 ...
The seller sent the wrong item, or The item arrives broken, damaged, or faulty The seller doesn't fulfill their return policyas stated in the listing As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: You must complete and pay for your purchase on eBay.com us...
Why the Buyer May Want to Return an Item There are four reasons why an honest buyer changes their mind about a purchase: Item doesn’t match the information in the listing description. Delivery of the wrong item. Damaged or defective item. ...