10:16 AM I'm contacting you about the return request 5209455546 filed for (item title) by dXXXXX7 When a buyer receives the wrong item, it arrives damaged, it doesn't match the listing description, or the buyer files a return within your return policy, they can return it to you for ...
Ebay always sides with the buyer, 99% of the time. Yes, you deal with the outcome when it shows itself. Your pictures mean nothing, jfyi. Keep us updated. Posting ID Message 4 of 8 latest reply 3 Helpful Reply seller is claiming I returned the wrong item rorhoho-41vwr5od ...
The seller sent the wrong item, or The item arrives broken, damaged, or faulty The seller doesn't fulfill their return policyas stated in the listing As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: You must complete and pay for your purchase on eBay.com us...
To stay within eBay rules, the buyer files an item not as described case. Then you can issue a paid return label. Buyer gets a full refund when it's returned. The buyer then purchases it again. Message 3 of 12 latest reply 2 Helpful Reply Wrong Item Shipped - ...
Delivery of the wrong item. Damaged or defective item. Item arrived too late / no longer needed. How to Issue a Refund via eBay: Simple Steps The refund process from a seller’s point of view is obviously more complicated than it is for the buyer, so here we will run through the step...
However, eBay only requires sellers to pay for return shipping when the buyer requests a return and reason for one of the following reasons which are considered “not as described”: It doesn’t work or is defective It doesn’t match description or photos The wrong item was sent There are...
居住在美国货加拿大的top级卖家,如果提供30天及以上的退货时间,可能可以避免假的“物品不符合描述item not as described”、“物品被使用或损坏items being returned used or damaged”等退货索赔。卖家需要向eBay举报该买家,才能申请卖家保护。 蓝海亿观网获悉,贝宝PayPal也有卖家保护(PayPal Seller Protection)。对于7...
Indicates the type of the inventoryReferenceId, which can be either INVENTORY_ITEM or INVENTORY_ITEM_GROUP. Note: This value is not currently returned in the response. Occurrence: Optional inventoryCriterion.listingIds array of string An array of eBay listing IDs to be discounted. Note: The ...
As a buyer, you may be eligible for eBay’s money back guarantee if: You didn’t receive the item as promised by the seller. The item you get doesn’t match the seller’s listing. This can include receiving a wrong or damaged item. You attempt to return an item; but the seller doe...
Depending on the value of the item, it might be better to write off the cost and refund the buyer without asking for the goods to be returned. This is a simple approach that deals with the problem quickly and will probably avoid any disputes or negative feedback. It may also be cost ...