ITIL 术语对照表 -... ... Budgeting 预算 Business Capacity Management 业务能力管理 Business Impact Analysis 业务影响分析 ... www.docin.com|基于28个网页 2. 指业务能力管理 能力管理流程的三个子流程是指业务能力管理(business capacity management)、服务能力管理(service capacity managem…articles.e-works...
a了解ITIL、,熟悉IT流程、IT管理制度和规范,拥有丰富的企业信息化建设经验,较强的信息化项目规划及项目管理能力,善于业务需求沟通及分析,流程梳理,成功实施了多个业务应用信息系统。熟悉SAP、用友ERP产品,拥有丰富的ERP、OA及其他业务应用系统实施经验。 Understood ITIL, the familiar IT flow, the IT control system...
capacityproblemreleaseconfiguration itemssecuritySummary This chapter talks about the growing recognition and importance of the ITIL set of best practices. It further provides a complete overview of the ITIL service support and service delivery frameworks. The emphasis is on the newly released version 3...
PMI: Project Management Professional (PMP) Microsoft: Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Professional (MCP) ITIL: Foundation (v2, v3) Education Bachelors of Arts in Business, Management Concentration, University of Washington, Bothell, WA Accomplishments: Deans List, Beta ...
(Service Level Management, Financial Management, Capacity Management, Availability Management, and IT Service Continuity Management). A post-implementation review was conducted after two months from completing the two project phases to ensure stabilization of introduced ITIL activities prior to assessing ...
ITIL Information Technology Innovation Management Integrated Financial Model Kaizen Kanban Key Performance Indicators ADDITIONAL RESOURCES Business Strategy Frameworks Case Studies Consulting Training Guides COVID-19 Trend Data Digital Transformation Financial Advising Services (FAS) Knowledge Management Leadership ...
And, COBIT and ITIL can work individually or be combined with other standards to provide a useful and instructive governance structure. Adding other standards - such as those found in ISO/IEC 27002, which focuses on information security - can create a more robust risk management. Dwight Koop,...
are: 1) discover, develop and implement management processes, and 2) technology costs. Using ITIL v3 as a governance model framework for ASG and WSO2 middleware technology, both of these costs can be minimized creating greater value for the enterprise and promoting greater reuse of existing ...
Application Delivery and Application Management Info-Tech Research Group Executive Summary Info-Tech Insight Automate with a purpose, vision, and strategy by concentrating your investments on the core processes, capabilities, and systems that matter.Low-risk, task-oriented automations are good starting po...
Based upon industry standards like Committee of Sponsoring Organizations (COSO), Control Objectives for Information and related Technology (COBIT), and Information Technology Infrastructure Library (ITIL), BSM solutions help organizations to align their enterprise strategy with business goals by providing ...