When researching how to improve service delivery in public sector, public trust intechnology and governmentmust be considered.Only 21% of consumerstrust established global brands to keep their data secure. Because of this, a focus on secure technology is the key to moving forward as the public s...
The objective of the study was to assess the influence of career development on service delivery among the trained personnel. The study sought to investigate the challenges faced by the trained personnel in advancing after being developed and the influence it has on service delivery. The target ...
The paper was premised on the perceived importance and role of the online platform in the prompt payment of corporate tax as its efficiency in increasing compliance while decreasing the level of tax evasion by corporate bodies. A related challenge that is increasingly being faced by users of ...
The study applies SERVQUAL to measure service quality in the new and old public management agencies in Jamaica.; Arguably the predominant purpose behind the new public management reforms in Jamaica and the rest of the Commonwealth is improved service quality delivery. The theory is...
Reasserting the public in public service delivery: The de-privatization and de-marketization of education in China[J] . Martin Painter,Ka Ho Mok.Policy and Society . 2008 (2)Painter, M., & Mok, K. H. (2010). Reasserting the public in public service delivery: The de-privatization and ...
aIn the public sector the purpose is generally concerned with the delivery of a service or with the delivery of a beneficial outcome in the public interest 正在翻译,请等待...[translate]
"The findings, highlighted in this report may serve as a basis for an action plan to improve service delivery in the county's public health sector. The study will provide a foundation for empowering the citizens to increasingly demand for better service delivery in the public health sector. The...
The NPM reform is radically changing the traditional ways of delivery public services. Indeed, the NPM offers important lessons and analyses for public management throughout the world and Nigeria is no exception to the process of implementation of efforts aimed at achieving the outcomes embodied in ...
This collection looks at processes of change and reform in public service delivery in a range of states and sectors, and over time spans. The first three essays examine reforms that have improved prospects for economic growth and poverty alleviation in Bihar; improved the functioning of public sec...
Provision of public service is the main task of municipalities. There have been many problems observed in delivering proper public service in the civil service institutions including municipalities for many years. The government of Ethiopia has implemented service delivery reform as part of the country...