Public Service Delivery: E-Government in Improving Good Governance in the Global CompetitionIn an era of global competition, public services face major challenges. This relates to the relationship between the state and the market, the state with the citizens, and the market with the citizens. The...
The aim of this survey is to evaluate the quality of customer service delivery offered by the East London public transport commuter rail service provider Metrorail, a division of the state owned enterprise (SOE) PRASA. The former toleran... C Bosch 被引量: 5发表: 2009年 Design of a Compu...
Governance and public service delivery in Europe and Central Asia: unofficial payments, utilization and satisfaction. World Bank Policy Research Working Paper, (5994). The World Bank, Washington.Diagne, M., Ringold, D., Zaidi, S., 2012. Governance and public service delivery in Europe and ...
How does bribery affect public service delivery: Micro-evidence from service users and public officials in Peru. Policy Research Working Paper 4492. Washington DC: World Bank. Available at http://elibrary.worldbank.org/doi/pdf/10.1596/1813-9450-4492. Accessed 1 April 2014....
Strategic Management for Public Services Delivery 期刊名称: International Journal of Leadership in Public Services 作者: Lane,Jan‐Erik 年份: 2008年 期号: 第3期 关键词: Strategic management;New public management;Public sector;Organisation;Public services 摘要:After the many years of public-sector ...
Public Service TaskCenter 1.2.1 Product Documents 01 2017-08-31 Public Service Task Center 1.2.0 Product Documents 01 2017-05-27 Public Service Task Center 1.1.9 Product Documents 01 2017-05-02 Public Service Task Center 1.1.8 Product Documents 01 2017-04-01 Public Service Task Center...
Public Service TaskCenter 1.2.1 Product Documents 01 2017-08-31 Public Service Task Center 1.2.0 Product Documents 01 2017-05-27 Public Service Task Center 1.1.9 Product Documents 01 2017-05-02 Public Service Task Center 1.1.8 Product Documents 01 2017-04-01 Public Service Task Center...
Innovative Project Delivery Methods for Infrastructure: An International Perspective. ISBN 952-5408-05-1, Finnish Road Enterprise, Helsinki, Finland, 2002. Google Scholar12. Koppinen, T., and Lahdenpera, P. Realized Economic Efficiency of Road Project Delivery Systems. Journal of Infrastructure ...
Rail Delivery Group, which primarily includes data on national rail passenger train services or heavy rail (https://www.raildeliverygroup.com/). This was manually downloaded on the 2022-11-22 in Common Interface File (CIF) format. The latter data was converted from CIF to GTFS format using ...
(discussed elsewhere in this article), together with the vulnerability of many service users, requires government to establish independent regulatory frameworks for public services delivery. These comprise initial accreditation or licensing of providers, and a monitoring and inspection regime to ensure that...