Co-production is an umbrella term whose meaning has been widely debated on and whose practical consequences for public service delivery are an open research issue. This introductory chapter attempts to define what co-production is and what it is not, by an overview of the up-to-date literature...
This implies that public service motivation has great potential for contributing to better public service delivery, but the literature suggests that it depends on factors such as governance context. Public service motivation can have dark sides if it adds to the job demands in a context with ...
trust in governmentsatisfaction with service deliverypublic opinionadministrative culturesurvey researchPublic administration and public services have always taken a ... Geert,Bouckaert,Steven,... - 《Social Science Electronic Publishing》 被引量: 33发表: 2016年 Measuring satisfaction with organizations. The...
Electronic Mediated Administration andPublic Service Delivery in Nigeria The public service of any country is a major pillar in determining the development and stability of such country. This is because the public service is the engine for the processing of the vastly acquired and expanded government...
Section 57 of the Public Service Act defines the roles of Secretaries as, among other things, ‘the principal official policy adviser’ to Ministers and for ‘ensuring delivery of government programs and collaboration to achieve outcomes with the Government.’ ...
This paper analyzes related concepts of public service,including the meaning and extension meaning of these concepts,and the difference and relation between these concepts and public service.The main concepts are: public goods,public sector,public policy,social cause,public utilities,public good,public ...
The Direction of War: The meaning of strategy: historical perspectives The punctuation created ambiguity (were public service delivery and organisational priorities subjects of the paper or objects of the strategy?), but the central phrase was the first one. It suggested that the Foreign Office now...
The growth and expansion of “Big Data” is fundamentally changing public service delivery. Big Data is getting “bigger,” and public
14、ment. Benchmarking management, that is, the pursuit of excellence in management, and learning to translate to improve organizational performance management tools.12, privatization: refers to the market or private sector involved in the production and delivery of public services process.13, nonprofi...
The emphasis is effective service delivery rather than asset ownership (e.g., on educated, healthy people rather than procurement of school and hospital buildings or state provision of personnel), meaning public managers are directly accountable for service performance. Resulting partnerships between ...