Co-production is an umbrella term whose meaning has been widely debated on and whose practical consequences for public service delivery are an open research issue. This introductory chapter attempts to define what co-production is and what it is not, by an overview of the up-to-date literature...
Examines the role of citizens in public service delivery Written by esteemed experts in their field 2752 Accesses 21 Citations 1 Altmetric This is a preview of subscription content, log in via an institution to check access. About this book "This book provides an excellent guide to the curr...
3.32 The phrase 'in the course of employment' has a wide meaning: employees who commit an unlawful act against customers and service users, members, guests or associates of an association, while carrying out duties or while providing or delivering services, will usually be regarded as acting in...
New public sector management (NPM) doctrines and service delivery: the case of Mauritius While most studies with respect to public sector reforms concentrate on developed countries, this study takes place in the small island state of Mauritius... SL Bhiwajee - 《Transforming Government People Proce...
The purpose of this paper is to examine the discursive strategies used in the legitimation of profit in the context of public service delivery. These issues are studied in the case of Tallinn Water, an Estonian water company owned by a multinational water firm and the City of Tallinn. The ...
Public datameans the objective, factual data on which policy decisions are based and on which public services are assessed, or which is collected or generated in the course of public service delivery. Public bodymeans a devolved public body listed in Schedule 3 of the Ethical Standards in Public...
Section 57 of the Public Service Act defines the roles of Secretaries as, among other things, ‘the principal official policy adviser’ to Ministers and for ‘ensuring delivery of government programs and collaboration to achieve outcomes with the Government.’ ...
The First Maternity was recently equipped with an LDRP room, meaning labor, delivery, recovery, and postpartum. In the room, pregnant women can give birth, as the bed can become a delivery bed as is the practice in the W...
14、ment. Benchmarking management, that is, the pursuit of excellence in management, and learning to translate to improve organizational performance management tools.12, privatization: refers to the market or private sector involved in the production and delivery of public services process.13, nonprofi...
by young people, and the implications for policies, service delivery and awareness-raising. unicef.org 由联合国儿童基金会主导的越南研讨会为专家和政策制定者提供了一个契机,就年轻人使用互联网、社交媒体的一 些现有数据与趋势 以 及 对 政 策、 服 务提 供和 认识 提 高 的影响进 行 磋商。 uni...