2012. Impact of performance management on service delivery in the South African public service. Journal of public administration, 47(1): 299-310.Manyaka, R.K & Sebola, M.P. 2012. Impact of performance management on service delivery in the South African Public Service: Journal of Public ...
How do protest leaders in post-apartheid South Africa understand themselves and their action when organizing protests? Are they fighting only around bread and butter issues or is theirs also a struggle for a new kind of society where all forms of oppression and exploitation are eradicated? In the...
Barriers to Implementation of Batho Pele Framework for Service Delivery in the Public Sector, a Case of South Africa The White Paper on the transformation of the Public Services (1995)spoke to the need to improve the efficiency and effectiveness of thepublic service and its overall quality, whil...
deliveryandimprovethelivingstandardsofmajorityofthepeopleofSouthAfrica.Inthisregard,governmentmustseriouslyconsiderallmechanismsthathavehindereddeliveryandotherissues(thathavecontributedtogovernment’sslowdeliverypace)mustberevisited.Amongstotherchallengesistheissueofmanagingintergovernmentalrelations(IGR)inamoreeffectivean...
The question of balancing greater autonomy with accountability to improve public service delivery through the use of executive agencies is also analysed. The final essay discusses how India might absorb lessons for the effective implementation of the Right to Information Act (2005) from countries such...
Service Commission Republic of South Africa Service Delivery Budget Implementation Plan v Abstract Delivery of services to communities appears to be the leading cause of protests around South Africa, with communities turning to protest action ... Mnqobi Blessing Mahlaba 被引量: 0发表: 2016年 STELLENB...
As with water delivery, sanitation services have fallen far short of policy targets. In 2008, the government did not even attempt to assess more than half of the country’s 852 municipal treatment plants because their operations were “poor to non-functional.”19 Untreated or insufficiently ...
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