Africa (UNECA). This paper was presented at the workshop on "Public expenditure and service delivery in Africa: Managing public expenditure to improve service quality and access " organized by ECA from 11-13 October 2006, Lusaka, Zambia. Comments from participants at the workshop and my colleag...
This paper argues that the service‐delivery crisis facing two‐thirds of the municipalities across South Africa is caused by a series of institutional shortcomings ranging from incoherence in national policy towards rural and urban development, a lack of enforcement when it comes to financial controls...
The effective and equitable delivery of public services remains a challenge for all countries but it is especially problematic in newly democratised states with highly diverse and unequal populations. Influencing the design of more inclusive administrative systems, is the notion of a universal citizenship...
Impact of performance management on service delivery in the South African public service From the advent of the democratic dispensation in South Africa in 1994 the transformation of the public sector has become one of the central priorities of government. The transformation of the public sector was ...
speedupservicedeliveryandimprovethelivingstandardsofmajorityofthepeopleofSouthAfrica.Inthis regard,governmentmustseriouslyconsiderallmechanismsthathavehindereddeliveryandotherissues(that havecontributedtogovernment’sslowdeliverypace)mustberevisited.Amongstotherchallengesistheissueof managingintergovernmentalrelations(IGR)in...
Service delivery and voting behaviour : a comparative overview of the 2004 General Election and 2006 municipal elections in South AfricaMany observers and analysts focusing on electioneering and voter behaviour in South Africa, concentrate on... JS Kotze - 《Politeia》 被引量: 0发表: 2006年 Medic...
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The creation and verification of Frances Baard’s GIS database have improved service delivery for the district, as it now has a better understanding of where customers are located and how many are being served in each area. This has led to more accurate utility billing, which in turn has cr...
Putting the 'public' into public service delivery for social welfare in South Africa Int J Soc Welfare 2011: 20: 212–219 2010 The Author(s), International Journal of Social Welfare 2010 Blackwell Publishing Ltd and the International Journal of SocialWelfare. The privatisation of some essential ...
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