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If the phone number is claimed to a traffic distribution group that was created in the same Region as the Amazon Connect instance where you are calling this API, then you can use a full phone number ARN or a UUID for OutboundCallerIdNumberId. However, if the phone number is claimed to ...
Use your Visitor Queue account to discover the companies that have visited your website and then send them to Salesforce instantly as a lead.Learn More Integrate Slack with Visitor Queue Use our Slack integration to receive Visitor Queue notifications of new leads directly in your Slack channels!
POST /queues/InstanceId/QueueId/name HTTP/1.1 Content-type: application/json { "Description": "string", "Name": "string" } URI Request Parameters The request uses the following URI parameters. InstanceId The identifier of the Amazon Connect instance. You can find the instance ID in the ...
AssignEvent: True PATCH /workqueues(workqueueid)Update the ownerid property. AssignRequest ClearWorkQueueEvent: False ClearWorkQueue Learn to use messages with the SDK for .NET CreateEvent: True POST /workqueuesSee Create Create records CreateMultipleEvent: True CreateMultiple CreateMultipleRequest DeleteEve...
Field Name Details AssigneeId The id of the user to assign the permission set. PermissionSetId The Id of the PermissionSet to assign to the user.Take a moment to understand Group objects in Salesforce. It represents a sets of users. They can contain individual users, other ...
Scenario Suppose you have a specific requirement wherein the user should not have access to view the File Share, Queue, and Table Storage Services Data. The user should only be able to access and ...
While businesses are expanding the number of methods customers can use to get in touch, like chatbots, many customers still can’t shake the habit of picking up the phone. According to 2022 data from Salesforce, 59% of customers would prefer to speak with a customer service agent over the...
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