KPI is a quantifiable measure, meaning that it gauges the performance of a product, service or the business unit in the market, in quantitative terms. On the contrary, KRA is qualitative in nature, in the sense that it determines the areas that can help in attaining high value for the org...
Also ReadNeeds Assessment: Meaning, Steps, Benefits and Limitations Key Result Area demands excellent efforts from the employees to achieve the desired success. These are qualitative as they identify the range that can help the organization achieve the goals. The importance of KRA cannot be overstate...