Examples of Key Performance Indicators KPI examples include customer satisfaction, employee retention, revenue growth, and cost reduction. Key performance indicators should always be measurable, attainable, and relevant to the company’s objectives. The best way to measure KPIs is through dashboards or...
11、影响衡量结果是否实现的标准针对于每项指标的具体实现程度特点相对稳定,随战略重点调整而转变通过战略规划、职责与平衡计分卡管理相对稳定通过KRA与平衡计分卡管理每年重新设定通过业务计划与预算流程管理例子提高销售团队的劳动生产率每位客户经理的平均销售额全年20万人民币职责关键绩效领域关键绩效指标指标值指标建立方...
–KPI体系的建立以及分解–KPI指标管理监控–数据分析 ▪绩效管理平台技术架构▪部分案例 2 ©2007IBMCorporation IBMWorkplaceforBusinessStrategyExecution 零售业绩效管理背景概述 3 ©2007IBMCorporation IBMWorkplaceforBusinessStrategyExecution 零售业CEO调查结果：效率是传统关注点,但我们仍需达到更高的收益要求 (...
KRA is Key Result Areas while KPI is Key Performance Indicators. KRA talks about the set of expectations that are defined at the beginning of the year to the employees. It gives details about all the assigned tasks to employees and expectations out of those tasks throughout the year. While,...