Business Process 业务流程 Call 呼叫 Capacity Database, CDB 能力数据库,CDB Capacity Management 能力管理 Capacity Planning 能力规划 Category 类别 CCTA Risk Analysis and Management Method, CRAMM CCTA风险 分析和管理方法,CRAMM Central Service Desk 集中式服务台 Change 变更 Change Advisory Board, CAB 变更...
Budgeting预算 Business Capacity Management业务能力管理 Business Impact Analysis业务影响分析 Business Process业务流程 Call呼叫 Capacity Database, CDB能力数据库,CDB Capacity Management能力管理 Capacity Planning能力规划 Category类别 CCTA Risk Analysis and Management Method, CRAMMCCTA风险分析和管理方法,CRAMM Centra...
ITIL的核心 IT服务管理是ITIL框架的核心,它是一套协同流程(Process),并通过服务级别协议(SLA)来保证IT服务的质量。它融合了系统管理、网络管理、系统开发管理等管理活动和变更管理、资产管理、问题管理等许多流程的理论和实践。ITIL把IT管理活动归纳为一项管理功能和十个核心流程,主要如下: (如图) 服务台有时也称帮助...
service design(processes:service catalog management目录、service level management、availability management可用性、information security management、supplier management供应商、capacity management容量、IT service continuity management;concepts概念:configuration management system、knowledge management、definitive media library最...
Capacity业务能力管理商业论证书Continuity业务连续性管理 SDSSContinualimpliesanactivitythatSSisundertakenonaphased,regularbasisaspartofaprocess.“Continual”应译为“持续性”。如可持续性发展，允许暂停。Continuousismoresuitableforthedefinitionofactivitiesintendedtooperatewithoutpause."Continuity"应译为“连续性”翻译成...
Business capacity management 业务能力管理 Business Continuity Management (BCM) 业务持续性管理(BCM)Business function 业务功能,业务职能部门 Business Impact Analysis (BIA) 业务影响分析(BIA)Business process 业务流程 Business recovery objective 业务恢复目标 Business recovery plan framework 业务恢复计划框架Business...
This process involves planning for and recovering from incidents or disasters that could disrupt IT services. It ensures that organizations can maintain essential services during and after such events. Financial Management for IT Services (ITFM) ...
“Effective Capacity Planning in an ITIL World”:“有效容量规划在ITIL的世界”容量,规划,有效,ITIL,itil,ITIL 文档格式: .pdf 文档大小: 49.23K 文档页数: 11页 顶/踩数: 0/0 收藏人数: 1 评论次数: 0 文档热度: 文档分类: 论文--毕业论文 ...
ITIL术语中英文对照表 编号123456789101112 英文术语名AcceptanceAccessManagementAccountManagerAccountingAccreditedActiveMonitoringActivityAgreedServiceTimeAgreementAlertAnalyticalModelingApplication 13ApplicationManagement14ApplicationPortfolio15ApplicationServiceProvider16ApplicationSizing17Architecture18Assembly 19Assessment20Asset21Asset...
Business Capacity Management 业务能力管理 SD 45 Business Case 商业论证书 SS 46 Business Continuity Management 业务连续性管理 Continual implies an activity that is undertaken on a phased, regular basis as part of a process. “Continual”应译为“持续性”。如可持续性发展,允许暂停。 Continuous is mor...