Phone system Platform Skype Support team User experience User interface Video calls Reviews Selected for YouMore Filters The next elements are filters and will change the displayed results once they are selected. Sort By: G2 Sort Genesys Cloud CX Pros and Cons How are these determined? Pros Ease...
Genesys Cloud WebRTC 手机直接从您的浏览器运行。 没有其他软件可供下载或安装。 您只需启用 Genesys Cloud WebRTC 手机,就可以立即使用它拨打和接听电话。 有关更多信息,请参阅设置 Genesys Cloud WebRTC 手机。 PureCloud 软件电话与 Genesys Cloud WebRTC 手机不同。 这是一款仅基于 Windows 的基于软件的手机...
To create a cloud ecosystem that delivers the level of experience your customers expect, you need global partners that provide personalization, scalability and security. Join our panelists as they discuss how to: Create enterprise-grade cloud ecosystems Power digital transformation across your entire or...
Today’s cloud contact centres need a reliable, enterprise-ready telephony system. With Genesys, you’ll get the flexibility to easily connect your contact centre with your existing communications solutions and preferred telecom providers. Or, make the switch to our native cloud telephony service. ...
如何在 Genesys Cloud 中记录呼入/呼出电话? 您可以通过启用中继上的 “录音” 设置来录制入站和出站呼叫。 有关更多信息,请参阅启用录制。 这篇文章有帮助吗?* 是 否 如果您还有疑问,可以向社区寻求帮助。
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決定要對應至 Microsoft Entra ID 與 Genesys Cloud for Azure之間的數據。 步驟2:設定適用於 Azure 的 Genesys Cloud 以支援使用 Microsoft Entra ID 進行佈建 在PureCloud 組織中建立已設定的 Oauth 用戶端。 使用您的 oauth 用戶端產生令牌。 如果您想要在 PureCloud 中自動布建群組成員資格,您必須...
In the Interactions view, Genesys Cloud marks the call as problematic, making diagnostic information available to Genesys Cloud engineers. Note: To see which calls someone has flagged, Genesys Cloud supervisors must add the Flagged column in the Interactions view....
Home Configure phone typesSeries: Configure the campaign management global settings Configure phone types1 2 3 4 5 6 7 Note: This article applies to Genesys Cloud for Salesforce.The global settings for the Campaign Management integration include a Phone Types section. In this section, you can ...
Elevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere. - Use your...