At ACLIVITI, we create surprisingly positive experiences through our contact center solutions, driving transformational customer experience outcomes. 1 N. State St 15th Floor Chicago IL 60602 Ph: 312.281.2673 Fax: 773.231.9167 info@acliviti.com linkedin Contact Center as a Service (CCaaS) ...
The Contact Center as a Service (CCaaS) solution is a cloud-based or hybrid solution aiding businesses in driving customer retention and increasing productivity while decreasing costs. RESTRAINING FACTORS Rising Threat of Frauds, Security Concerns, and Data Breaches May Hinder Market Growth The ...
Optimizing a contact center has clear benefits for agents, customers, and organizations as a whole—and choosing the right technology is one of the most important considerations. Today, a wide range of applications exist for contact center operations, but how do you choose what’s best for you...
Contact Center as a Service (CCaaS) provides a positive customer experience through a suite of cloud-based multimedia contact center tools.
Contact Center as a Service (CCaaS) lets businesses deliver brilliant experiences (for both customers and employees) across all your touchpoints. Read more.
Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Find out more aboutTalkdesk Call Centre Helper is not responsible for the content of these guest blog posts. Th...
Contact Center as a Service (or in short, CCaaS) is acustomer experience(CX) platform that allows organizations to consistently and efficiently manage all their customer interactions from a single solution. Using CCaaS, businesses can manage a wide range of communications channels, including voice ca...
Explore our customizable and highly-scalable contact center solution, IP PBX system, Helpdesk Support system, Intelligent Chatbot
Optimize customer engagement with an easy, seamless experience when connecting your existing contact center solution with Teams. Learn more Deliver a more innovative customer experience across all channels, driven by the Microsoft Cloud, Dynamics 365, Teams, Nuance, and Azure Communication Services. ...
Converged Communication Systems, which Avaya has recognized as part of select group of "Partners in Customer Excellence, can help get your company set up with this leading contact center solution for larger businesses. ACCS - a solution for IP Office businesses that supports as many as 1,000 ...