76% of contact center leaders agree that agents working through technology or process issues is their greatest challenge.Improve agent and customer experiences Webex’s Contact Center AI solutions give agents the context, insights, and intelligence to deliver timely, accurate responses that improve custo...
What features should I look for in a modern contact center solution? Key features to look for are omnichannel support (i.e. the ability to connect multiple communication channels), CRM integration, AI-powered automation tools, reporting, and analytics. Cloud-based architecture for scalability, use...
Cresta’s team of world-renowned AI thought leaders, industry experts, and top-tier investors lean on experience from scaling companies like Google, Facebook, and Open AI on our march towards helping professionals become experts on day one....
3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.
Experience seamless voice integration with Salesforce and drive personalized customer experiences with Natterbox. Our cloud voice CTI solution offers automated data capture, advanced analytics, Microsoft Teams integration, and more. Trust the voice exper
A Multi-Channel Contact Center Solution Intalk.io is an AI-enabled unified platform offering solutions like CCaaS, Conversational Bots, and Helpdesk, designed to streamline customer interactions across all channels. Deliver intelligent, efficient, and personalized experiences with our robust, integrated pl...
SlashRTC, leading contact center solutions provider in India. Our cloud based contact center solution offers advanced technology for small and midsize contact centers. Get in touch with us today to discuss your contact solution requirements in full.
Servion delivers complete contact center solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments.
The all-new Webex Contact Centre A next-generation, customisable platform for ultimate flexibility and speed of innovation. Get details Work-from-home agent solutions Cisco has a remote-agent solution that fits your business needs and lets agents work remotely. ...
谷歌推出的第一个Solution Product (行业解决方案产品)——Contact Center AI(AI联络中心)。其集虚拟助理、智能信息发掘和情感分析等功能于一身,帮助Contact Center 的工作人员更有效的解决问题和用户提升体验。 机器学习支持的客户支持工具包利用Dialogflow(一种对话式体验开发平台)和Cloud Speech-to-Text(一套音频到文...