Contact Center as a Service (CCaaS) provides a positive customer experience through a suite of cloud-based multimedia contact center tools.
At ACLIVITI, we create surprisingly positive experiences through our contact center solutions, driving transformational customer experience outcomes. 1 N. State St 15th Floor Chicago IL 60602 Ph: 312.281.2673 Fax: 773.231.9167 info@acliviti.com linkedin Contact Center as a Service (CCaaS) ...
Contact Center as a Service (CCaaS) lets businesses deliver brilliant experiences (for both customers and employees) across all your touchpoints. Read more.
Our team is committed to ensuring your growth in an ever-changing landscape. Staffed by senior advisors with stellar track records, they offer the expertise you need to guide your selection of critical IT solutions.
The global contact center as a service (CCaaS) market size was valued at USD 4.43 billion in 2022 and is expected to grow at a CAGR of 19.1% from 2023 to 2030
Contact Center as a Service and Conversational AI and Virtual Assistant Segments Driving Growth Worldwide contact center (CC) and CC conversational AI and virtual assistant end-user spending is projected to total $18.6 billion in 2023, an...
For organizations that want solutions with business tools and workflows to drive the customer journey, contact center integration for Microsoft Teams allows Contact Center as a Service (CCaaS) solution providers to integrate their solutions into Teams. ...
Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) offerings. The latest version of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both cloud and on-premise deployment ...
Improve customer service, empower agents, and deliver personalized customer experiences with Cisco Contact Center and cloud contact center solutions.
Since 2001, Global Contact Service Agents (GCS) has helped clients achieve increased performance in the contact center with competent skills in management.