Service Cloud is a popular Salesforce product that is designed specifically for CRM. Built on the Salesforce Platform, Service Cloud enables users to automate service processes, streamlineworkflowsand find key articles, topics and experts to support customer service agents. The purpose is to foster ...
Salesforce is the world’s leading customer relationship management technology (What is CRM?), helping you build and improve your customer relationships. In 1999 we pioneered cloud-based CRM and today we’re helping organisations of all sizes re-imagine their business for the world of AI. How?
觀看銷售示範瞭解 Sales Cloud 全天候提供輕鬆的服務。 透過客戶偏好的管道,從客戶服務中心到現場,提供一致的個人化支援體驗,自主代理隨時為客戶提供服務,並在需要時順利轉呈服務代表。 觀看服務示範瞭解 Service Cloud 建立長期的關係,以推動成長。 透過代理在整個生命週期中與客戶互動,這些代理在電子郵件、行動裝置、...
Salesforce Commerce Cloud(SFCC) provides a spectrum of capabilities that enable brands to connect with customers at every stage of the customer journey. Channel transitions are seamless with the Commerce Cloud. Each business is therefore supported across all platforms and levels of involvement. Table ...
Data Cloud:Data Cloud spans thewhole Salesforce platform (Customer 360). Data is collated from all data sources your organization has, and can be used to drive any action, interaction, or insight across sales, service, marketing, commerce, MuleSoft, Tableau and more. ...
Salesforce is a cloud-based service Perhaps the greatest perk of them all is the cloud-based access. Not only you can access your workspace from virtually anywhere (as long as you have an Internet connection, that is), but your collaborators can also do that if you want them to. ...
Salesforce Data Cloud, the #1 CRM data cloud, is a real-time data platform that provides a single source of truth for customer data to help you tackle your biggest data pipeline challenges. It powers the entireSalesforce Customer 360platform to help organizations ingest, harmonize, and unify ...
IBM Cloud Oracle Cloud Alibaba Cloud Salesforce Verizon Cloud VMware Red Hat 1. Amazon Web Services (Best for Public Cloud) When it comes to the largest cloud providers, Amazon Web Services undoubtedly tops the list. It is one of the safest platforms for cloud service. It offers cloud-based...
This Salesforce CRM Tutorial Explains What is Salesforce Customer Relationship Management Software, its Architecture, Functionalities, Pricing, etc.
Salesforce Data Cloud, the #1 CRM data cloud, is a real-time data platform that provides a single source of truth for customer data to help you tackle your biggest data pipeline challenges. It powers the entireSalesforce Customer 360platform to help organizations ingest, harmonize, and unify ...