Applies ToMicrosoft accessories Windows 10 Windows 8.1 Windows 7 If your Microsoft or Surface mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some troub...
The biggest issue is that the Bluetooth does not function until windows is booted - unlike say an older wireless 2.4ghz mouse or keyboard, which uses a USB dongle - this is not related to the specific issue of the first post, I was hoping that successive BIOS updates might change it (...
Microsoft accessoriesWindows 10Windows 8.1Windows 7 If your Microsoft or Surface mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some troubleshooting steps to help. ...
Windows can also crash due to a hardware-related problem. As a result, it's always recommended to disconnect peripherals that are not essential to interact with the computer, including external hard drives, printers, secondary monitors, phones, and other USB or Bluetooth devices, before proceeding...
Problems with Bluetooth If you are having problems with Bluetooth connectivity, you can run theBluetooth Troubleshooter. From there, Windows will begin looking for Bluetooth-related problems. The troubleshooter may report that the device does not have Bluetooth in some cases. This is especially t...
There can be multiple reasons why you may not be able to get the calling feature working on Windows 10. We havedetailed out some of the issues, and how you can troubleshoot. It includes running a Bluetooth troubleshooter, turning on Focus assist, and more. Apart from those, there are a...
Note:Microsoft Classroom Pen 1 and Microsoft Classroom Pen 2 don't support Bluetooth or pen cap functionality. Other issues Here are some other issues you may be having with your Surface Pen. Select any header, and it'll open to display more information: ...
If you are on the Windows 11 desktop and can move the mouse around, the black screen problem could be related to Windows Explorer. Reset Windows Explorer process To fix the Windows Explorer service causing a black screen on Windows 11, use these steps: ...
black square display corruption at mouse cursor over text -- Windows 10 Black Wallpaper on Win10 using BGInfo Block specific Windows Store App Blocking emails in mail on windows 10 Blocking file extensions from being saved to the local hard drive. Blocking personal MS \ Gmail accounts Blue scr...
1.Mouse cursor drift. The following two cases of cursor drift require calibration. 1)The wireless presenter does not move, but the cursor moves by itself in a certain direction up to the edge of the screen. 2)When the product is moved horizontally or vertically, the cursor does not move ...