Microsoft accessoriesWindows 10Windows 8.1Windows 7 If your Microsoft or Surface mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some troubleshooting steps ...
Microsoft accessoriesWindows 10Windows 8.1Windows 7 If your Microsoft or Surface mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some troubleshooting steps to help. ...
Some Bluetooth peripheral devices, such as wireless mouse devices and keyboards, often come with a small Bluetooth module that you insert into a USB port on your computer. This USB Bluetooth module allows you to use cordless devices without needing a built-in Bluetooth module.下...
Windows can also crash due to a hardware-related problem. As a result, it's always recommended to disconnect peripherals that are not essential to interact with the computer, including external hard drives, printers, secondary monitors, phones, and other USB or Bluetooth devices, before proceeding...
Note:Microsoft Classroom Pen 1 and Microsoft Classroom Pen 2 don't support Bluetooth or pen cap functionality. Other issues Here are some other issues you may be having with your Surface Pen. Select any header, and it'll open to display more information: ...
1.Mouse cursor drift. The following two cases of cursor drift require calibration. 1)The wireless presenter does not move, but the cursor moves by itself in a certain direction up to the edge of the screen. 2)When the product is moved horizontally or vertically, the cursor does not move ...
To run the tests, click Mouse/Touchpad, select the test to run, and then click Run once. Follow the on-screen instructions to complete the test. Note: Bluetooth devices are not currently supported. Note: Your Component Tests menu might be different, depending on the components installed ...
Windows could not be updated to build 17134.286 and there were failed updates of Intel bluetooth, Nvidia gpu, windows defender KB2267602, etc. The error code was 80240234.The following are some of the steps that were already performed:
Problems with Bluetooth If you are having problems with Bluetooth connectivity, you can run theBluetooth Troubleshooter. From there, Windows will begin looking for Bluetooth-related problems. The troubleshooter may report that the device does not have Bluetooth in some cases. This is especially t...
Access the Hidden Bluetooth Debug Menu in Mac OS X for Hardware Module Reset Keep in mind this is going to disconnect every Bluetooth device on the Mac, so if you only have a Bluetooth keyboard and mouse you’re going to temporarily lose the ability to use those devices as the Bluetooth ...