TalkTalk broadband customer ratings Overall score3.86 Customer service 3.49 Value for money 3.8 Internet speed 3.86 Reliability 3.93 Home equipment 3.98 Installation/Setup 4.09 Communication 3.67 Note: these are weighted average scores from a 1-5 rating To view customer scores for all of the major UK...
Best Customer Service RatingBT has the best overall customer service rating based upon the companies you have selected to compare. Overall RatingsBelow is a look at the overall customer service ratings provided for each company that is being compared:...
TalkTalk is known for its budget broadband tariffs, but the results of competitor Plusnet show that consumers don’t have to sacrifice customer service for a deal. This year Plusnet overtook EE to earn the highest customer satisfaction rating, at 93%. However, Ofcom found that Plusnet attract...
300 reviews at the time of writing, TalkTalk Business has a Trustpilot score of 4.4. According to TalkTalk Business, this makes them the only tier 1 provider to have an ‘Excellent’ Trustpilot rating.