to provide customer support, including to resolve disputes, collect fees and troubleshoot problems; to contact you with regard to your use of the Service and, in our discretion, changes to the Service and/or Service’s policies; and
Ofcom releases a quarterly complaints rankings report. It’s a great way to gauge how good a provider’s customer service is. Check out which broadband provider is considered to have the most favourable customer service, according to Ofcom. Uswitch broadband provider reviews Read our expert revi...
TalkTalk’s customer services leave something to be desired. A quick look at customer reviews and sites like Trustpilot will show you that there are a fair few complaints about the speed of its services, specifically how quickly it resolves problems. That said, the latest Ofcom complaints report...
Harding said the police are now investigating the incident with the support of cybercrime specialists, adding that the company was in the process of contacting its customers by both email and letter to inform them of the hack and explain what action it’s taking in response. The CEO urged any...