Customer service woes drive TalkTalk churnPeter Ranscombe
I also find the homework feature really useful for the kids. My activation date was delayed originally when joining and TalkTalk sent me an email to advise they have put credit on my account as a sorry. Really pleased with the service so far. Date of experience: December 24, 2024 Useful...
Watch how TalkTalk Uses Splunk A Strategic Response to Service Outages Because the team didn’t have access to pertinent, timely information, service outages were once very costly and time-consuming for TalkTalk. With Splunk, however, the company now detects an outage within seconds or even mill...
After chatting to TalkTalk customer service there was a bogus 'Win an iPhone' prize reward after completing a survey which I foolishly did adding my credit card details for which appeared to be a delivery charge. I contacted them through a live chat which appeared to be a bot and ask them...
NowTV is a very poor streaming service. I can accept breaks for adverts but do expect episodes to follow smoothly from one to the other. Every other streaming service manages this well. I have seen comments from NowTV suggesting customers’ setups are at fault. This is NOT the case - ot...
TCM ran an initial pilot for BT which was subsequently rolled out across the organisation. TCM worked with TalkTalk to train their staff in the fundamentals of mediation; their staff now know how to recognise and handle destructive conflict when it arises. ...
TalkTalk Headquarters, Corporate Office and Phone Number Telstra Headquarters, Corporate Office and Phone Number TELUS Headquarters, Corporate Office and Phone Number TPG Telecom Headquarters, Corporate Office and Phone Number Ultra Mobile Headquarters, Corporate Office and Phone Number ...
talktalk says it’s been sent for £100 but no records in my email whatsoever?!!! Screaming scam like many of the reviews here!!! Date of experience: 31 January 2025 UsefulShare AL Alisha 1 review GB 2 days ago Have contacted giftcloud a few times… Have contacted giftcloud a few...
TalkTalk was slammed with a record fine of £400,000 after the data watchdog found numerous failures and oversights in the telecoms provider's security practices. Potential fines have now been raised to two percent of worldwide turnover or up to €10,000,000 under the newGeneral Data Prot...
Asanga Gunatillaka, Commercial Director of Consumer and Direct Business, TalkTalk For nearly 20 years, CSG has worked with Inmarsat to get the most out of our billing and revenue management operations, enabling the introduction of new products and services while increasing efficiencies across our bu...