What do I do when I get a return/refund request due to non-receipt claim? We strongly encourage you to communicate with your buyer and help to locate the package if you have shipped the order. You could ask your buyer to cancel this non-receipt claim if the order has been received/fou...
REFUND_PAID-逐步完成 CLOSED -关闭虾皮争议,同意拨款 处理-处理中 SELLER_DISPUTE-卖家提出争议(买家已退货) 回归原因 没有 NOT_RECEIPT-还没收到订单商品 WRONG_ITEM-收到不对的商品(卖家寄错商品) ITEM_DAMAGED-收到外表毁损,功能异常的商品(当前无此状态) DIFFERENT_DESCRIPTION-(TW没有这个状态) MUTUAL_AGREE...
Refund not done even after providing banking details. Seller cancel order. Its not even mu fault n i made payment via paynow. Comeon, its not going to take months to refund less than 100 bucks right? Spoke to no less than 3 customer service who did nothing. Cant even reply emails or ...
Also everytime I make payments it says initialising, I have to click cancel until it will let me pay. There's no way to get in touch with them except to call them through their telephone which is very expensive. Spam or obscene language? Report it! Meko • 746 days ago # + 1...
Buyer request return/refund due to… Buyer request return/refund due to change of mind ,and return shipping charges on seller ,2nd Courier throw buyer parcel at buyer carposh and without informing buyer ,buyer didn’t notice the parcel on floor and parcel item got damage due to buyer revers...
The next pain is talking to Shopee customer service officer, they will tell you what we already know, shipping date due and system automatically cancel it and refund LOL, despite having explained, my concern is if seller want to cancel please inform buyer sooner and not after a long period ...
CancelBy string `json:"cancel_by,omitempty"` // The first-mile tracking number. FMTN string `json:"fmtn,omitempty"` // Use this field to get reason for buyer, seller, and system cancellation. CancelReason string `json:"cancel_reason,omitempty"` // Cross-border tax imposed by the ...
BuyerCancelReason string `json:"buyer_cancel_reason,omitempty"` // Could be one of buyer, seller or system CancelBy string `json:"cancel_by,omitempty"` // The first-mile tracking number. FMTN string `json:"fm_tn,omitempty"` // Use this field to get reason for buyer, seller, and ...
Buyer request return/refund due to… Buyer request return/refund due to change of mind ,and return shipping charges on seller ,2nd Courier throw buyer parcel at buyer carposh and without informing buyer ,buyer didn’t notice the parcel on floor and parcel item got damage due to buyer revers...