在卖家中心首页依次点击“Order management”“MyOrder”“Cancellation”,可查看所有已取消的订单信息。如需查看某已取消订单的详细物流状态,可点击“Cancelled”(已取消)。该笔订单取消原因为“The order has been cancelled as buyer failed to make payment on time”(买家超时未付款系统自动取消)。 除上述原因外,...
IN_CANCEL - 待取消 CANCELLED - 已取消 TO_RETURN - 待退貨 COMPLETED - 完成訂單 ReturnStatus REQUESTED - 發出賣家爭議 ACCEPTED - 同意退款 CANCELLED - 取消退款 JUDGING - 進入蝦皮爭議流程 REFUND_PAID - 退款完成 CLOSED - 關閉蝦皮爭議,同意撥款 PROCESSING - 處理中 SELLER_DISPUTE - 賣家提出爭議(買家...
2、超过Shopee系统针对跨境电商预设的收货天数。 (五)已取消(Cancelled) :被取消的订单会出现在【已取消】下。取消原因也会显示。目前订单可以被买家,卖家或者系统取消。 (六)退款/退货( Return/refund) :买家申请退款/退货的订单会在【退款/退货】出现,点击订单任意处即可查看买家的退款/退货原因。 二、议价操作 ...
2、超过Shopee系统针对跨境电商预设的收货天数。 (五)已取消(Cancelled) :被取消的订单会出现在【已取消】下。取消原因也会显示。目前订单可以被买家,卖家或者系统取消。 (六)退款/退货( Return/refund) :买家申请退款/退货的订单会在【退款/退货】出现,点击订单任意处即可查看买家的退款/退货原因。 二、议价操作 ...
I made mistake and order with them but from the day that I ordered until today that is 15 days I got nothing no refund money no my order. they asked me pay online first, I did payment after shop didnt delivery my order to ship for 7 days and Shopee cancelled my order by itself, ...
They then cancelled my order and told me they would refund me. I checked my bank and they charged me twice. They then denied having the money for 2 weeks and said they would not refund. I've been in an email back and forth for w weeks with them. They basically say it's not ...
Why is my order not delivered yet? 解决方案1 Why i cannot activate my shopeepay? 解决方案2 Why am I unable to set up my shopeepay account for my refund? 解决方案2 What is shopeepay? 解决方案3 I would like to check on my shopeepay status. 解决方案4 Why is my order cancelled? 解决...
However just because seller said he has ald post out the item, Shopee again, judge that refund request to be cancelled. I do believe seller post out the item. However does it mean that customer need to pay for sth which he nv received? If the platform doesn’t even give customer this...
Why am I unable to set up my shopeepay account for my refund? 解决方案2 What is shopeepay? 解决方案3 I would like to check on my shopeepay status. 解决方案4 Why is my order cancelled? 解决方案5 When is the delivery time for my order? 解决方案6 2.2 多路召回 对于召回,我们采用了多路...
The app is very good. Generally satisfied buyer here. But there is no feedback mechanism in the app where you can file a complaint. I ordered for an umbrella/coat hanger sometime during the community quarantine but it was cancelled by shopee because the seller did not ship my order. So ...