How to Cancel by Initiating a Return Apart from messaging the seller, you can also initiate a return request to cancel and get a refund for your order. Kickstart the return process by signing into your Shopee account here. Additionally, you can also use your Shopee smartphone app to sign ...
Shopee将主动赔付卖家，商家可以考虑使用Shopee推荐的物流服务。除此之外，卖家还可以考虑借助跨境电商ERP系...
An order is a confirmed purchase request made by a buyer on Shopee. 订单是买家在Shopee上确认的购买请求。 发货(Shipment) Shipment refers to the process of sending the purchased goods to the buyer. 发货是指将购买的商品发送给买家的过程。 退款(Refund) A refund is the return of money to the ...
Buyers will need to confirm they had received order or request for refund within the Shopee Guarantee period, otherwise the payment will be automatically released to the Seller at the end of the period. For an order which has NOT been shipped: Sellers need to ensure that they have shipped th...
The order has been taken by the Courier The order is en route to the customer. Order has been delivered The order has been delivered successfully. Note: The customer can press the “Extend Shopee Guarantee” or “Request Return/Refund” option if an order does not arrive within the expected...
It's almost impossible to get your money refunded with a lengthy process of unnecessary complexity.What I received doesn't match what I ordered !The case manager said they will change the picture of the product !Cheating !!Unethical !I lost money I lost a lot of time to request refund. ...
Buyer request return/refund due to… Buyer request return/refund due to change of mind ,and return shipping charges on seller ,2nd Courier throw buyer parcel at buyer carposh and without informing buyer ,buyer didn’t notice the parcel on floor and parcel item got damage due to buyer revers...
He then took 3 days to come back to me and told me that I needed to request a refund so that they can investigate. It is now 30th of October and I just got informed by the seller that shopee informed him that the items are lost, however shopee has not informed me yet. Worst ...
i requested a refund for the missing parts 3x and was rejected 3 times while explaining it to shopee what I received was incomplete with all the pictures and videos included but was still denied a request for refund. Date of experience: December 16, 2024 UsefulShare Analie F 1 review PH...
I was trying to open shopeepay in the to set my wallet PIN because I can't get my refund and everytime I click on it it says "initializing, it will take a minute to load... Blah, blah". But actually it NEVER LOADS the page. I contacted them through email and they said they do...