integration means your agents can participate in a Slack swarm without ever leaving the console, swarm members have access to critical CRM data and records from the Service Cloud for Slack app. Plus, swarming data is automatically sent back to Salesforce to ensure all context is captured in ...
Service Cloud has been amazing and saved our team four million mouse clicks in the first year. By helping us improve our back office, Salesforce has also allowed us to focus on proactive engagement and predicting what customers need next. ...
Einstein 1 Service.With advanced AI and data capabilities, this is the most expensive edition of Salesforce Service Cloud. It includes everything in the Unlimited edition plus digital channels, service intelligence, Slack integration,Einstein CopilotandData Cloud. Pricing is $500 per user, per mont...
Salesforce Service Cloud allows your customer service representatives and support representatives (users) to manage, track, and resolve customer inquiries and issues. The Service Cloud application uses the Case object to capture all the details needed to help them to resolve the inquiries and issues....
在为 Ursa Major Solar 全体员工随机处理 IT 任务的间歇,她帮助销售团队满足他们的基本 Salesforce 需求。但是 Maria 并不熟悉 Service Cloud。而且由于没有多少正式培训预算,她担心将很难实施。 输入Service 设置助手。此功能为 Service Cloud 管理员提供了快速的引导式设置体验。管理员只需输入一些关键信息,Service ...
Email-to-Case: Another nice feature in Service Cloud routes emails coming in to a specific inbox to Salesforce directly. For example, if customers frequently email in to a support email like support@company.com, you can have inbound emails to that address sync automatically to a case in Sal...
SalesforceLinkedService SalesforceMarketingCloudLinkedService SalesforceMarketingCloudObjectDataset SalesforceMarketingCloudSource SalesforceObjectDataset SalesforceServiceCloudLinkedService SalesforceServiceCloudObjectDataset SalesforceServiceCloudSink SalesforceServiceCloudSource SalesforceServiceCloudV2LinkedService Salesf...
使用以下步骤在 Azure 门户 UI 中创建到 Salesforce Service Cloud 的链接服务。 浏览到 Azure 数据工厂或 Synapse 工作区中的“管理”选项卡并选择“链接服务”,然后单击“新建”: Azure 数据工厂 Azure Synapse 搜索“Salesforce”并选择 Salesforce Service Cloud 连接器。 配置服务详细信息、测试连接并创建新的...
public final class SalesforceServiceCloudLinkedService extends LinkedServiceSalesforce Service Cloud のリンクされたサービス。コンストラクターの概要 テーブルを展開する コンストラクター説明 SalesforceServiceCloudLinkedService() SalesforceServiceCloudLinkedService クラスのインスタンス...
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