Salesforce Service Cloud needs improvements in email integration with Outlook, mobile app functionality, and a more intuitive user interface. Pricing concerns and limited reporting and analytics features also require attention. Knowledge management, campaign functionality, and email processing flexibility need...
Salesforce Cloud is a platform with multiple Industry Vertical Clouds of the Salesforce CRM. Get yours and hop on to the Salesforce Cloud now!
Service Contracts and Maintenance Plans Draft contracts and plans for customers customised by frequency, parts, and other objects. Contractor Management Manage contractors and other employees all on the same platform. Reporting and Dashboards Assess how your field service operation is performing using ad...
• Act as or work for a service provider or supplier to Salesforce, to the extent Salesforce acts as a controller with respect to your Personal Data; • Are employed by a customer of our products and services where your information has been shared with us in our capacity as a controll...
SOC 1 B2B Commerce Einstein Platform Salesforce Services, Sales Cloud, Service Cloud and Industries The American Institute of Certified Public Accountants (AICPA) Service Organization Controls (SOC) reports give assurance over control environments as they relate to the retrieval, storage, processing, ...
Salesforce Service Cloud offers solutions for teams of every size, at any stage of growth. Our certified Salesforce consultants will help you select the edition that will help your business thrive today — and own tomorrow. Essentials An all-in-one solution with basic administration tools for te...
Salesforce Service Cloud is a feature-packed call center software platform that, when connected to a CRM (especially Salesforce’s CRM), gives companies everything they need to manage post-sale calls and messages fast to keep customers happy. Pros With Service Cloud, supervisors have more tools...
服务云门户(Service Cloud Portal) 服务云门户是面向成千上万用户的客户门户。购买服务云门户许可证后,你可以将其分配给支持客户门户的联系人,以便大量用户可以登录到客户门户,而不影响其性能。(The Service Cloud portal is the Customer Portal intended for many thousands to millions of users. After you purchas...
Salesforce Service Cloud is the world's #1 AI CRM for service, where humans with AI agents drive customer success together. Service Cloud enables seamless collaboration between AI agents and humans, for every type of service, on any channel, and across any industry to deliver effortless experienc...
Service Cloud also features many automation features such as workflows and templates for agent emails and outreach products. You can route incoming requests to the agents best equipped to handle the questions and ultimately export your data to analytics tools for analysis and reporting. ...