The question of balancing greater autonomy with accountability to improve public service delivery through the use of executive agencies is also analysed. The final essay discusses how India might absorb lessons for the effective implementation of the Right to Information Act (2005) from countries such...
The question of balancing greater autonomy with accountability to improve public service delivery through the use of executive agencies is also analysed. The final essay discusses how India might absorb lessons for the effective implementation of the Right to Information Act (2005) from countries such...
The delivery of public services to the citizens is the most critical function of the government, among the other functions being development and regulation. The three essential pillars of public service delivery are timelines, quality and grievance redressal. The concept of public service delivery emer...
State Human Rights Commission, State Election Commission, Lokayukt, Rajasthan Public Service Commission, Rajasthan Guaranteed Delivery of Public Services Act, 2011 and Rajasthan Right to Hearing Act, 2012. Unit III - Sports and Yoga, Behavior and Law ...
In South Africa’s CPS case, the welfare system became dependent on the technology firm so that even after it was judged to be engaging in corruption and fraud, its contract was renewed to prevent interruption in the delivery of welfare grants.Footnote 3 In formal terms, this legitimised CPS...
We help governments to look at the digital needs of their citizens and create digital transformation strategies that improve their service delivery at the department level through to entire government business models. We help to improve how governments manage public finances, so that the money spent ...
Transforming Public Welfare: A Platform-Driven Citizen-Centric Future Capgemini Sep 2, 2024 The Interoperable Europe Act: What should public sector leaders know? Dr. Jakob Efe Jul 30, 2024 2024 key trends in public security Capgemini Feb 15, 2024 ...
Service delivery at the cutting edge level Provide ‘continuity and change’ to the administration. Public Servants Obligation to the Community: Public servants have special obligations to the community because of three reasons. First, they are responsible for managing resources entrusted to...
The motivation of CHWs to engage in public health service delivery was influenced by the whole range of health sector reform [96]. In 2009, a new health-care reform was launched aiming to achieve universal health coverage. This health-care reform dramatically reduced the income of village doctor...
Fig. 1.Four levels of service delivery (DH 2011), five mandated contact points (DH, 2014), six high-impact areas (DH, 2014). In the European Union, the educational pre-requisites for qualification and subsequent practice as a public health nurse and health visitor vary from one country to...